Pediatrics 2000 515 West 207th Street, Manhattan, New York,

"I used to love this place when Dr Solar was here but once she left this place the nightmare began. They have other providers that aren’t bad but there is one in specific Dr Quijada who is very rude and wont lister to your concerns. He will treat you like you have no rights to say how you feel or think. My daughter ended up in the hospital for nearly a week after he prescribed her an antibiotic even though i told him it had given her a reaction in past. He didn’t care and prescribed it to her. Me trusting him because he went to school and has knowledge gave it to her. My daughter went inti septic shock."

"I love Dr.Sandra Lopez Collado and some of the nurses are amazing but the front desk are a mess they give attitude rude meant they hang up the phone they always don't know nothing when you ask I'm really disappointed with this location"

"My first experience was okay. The doctor, Dr. Sandra Lopez is great. She’s super friendly, engaged, and professional. The people assigned to the front desk are okay. The women, are very courteous and well spoken. One of the front desk clerk was coughing up his lung and not properly wearing his mask. I don’t know how his peers were sitting next to him. The second time I went , I was told to come at X time and was still waiting close to an hour later. Just to get some lab work done, which they called me to tell me what time was best for me to come. I think long wait times are completely unprofessional. We got there early, 1st there. 45 min later there were 4 families in a small waiting area. I called yesterday to make an appointment and the person kept cutting me off asking for the DOB. The person was a male, completely rude. I called back hoping to get someone else. I got the same person. This time he said he couldn’t spend 20 minutes on the phone cuz he’s the only person there. I told him I will call back. I refuse to speak to a rude person on the phone. Well I took screen shots of both my call durations. The first was 2 min the second call was 1 min, most of the time on the phone was with the music playing on hold. I will also be booking my appointment in person. I’m sure the service will be different in person. Not everyone can work jobs that require you to be customer facing."

"My family has been coming to this office for over 20 years. We used to see Dr. Tapia in its early days but have seen almost all of the doctors in the office and they are all knowledgeable and professional. The staff offers such high quality service. The front desk is really busy but the staff always treats us with courtesy. We will continue coming here for years to come."

"Wonderful staff and the best customer service! I have been taking my children here for years and will continue to do so! The receptionists are always attentive to your needs and the doctors offer the best quality of care. Would not take my children anywhere else."