White House Black Market

"Great & happy service! Ran through in a hurry, the staff exchanged sizes for me while I was in the dressing room. Love it!"

"Poor customer service, ordered online for wife’s birthday, received confirmation over phone my order is ready to pickup and drove abt 20 miles and got a response ‘your order is cancelled and we don’t know what happened’ with an wrong attitude, but other lady was okay she tried convincing...not buying from WHBM again and specially from this store... stay away"

"Just stopped in to do a return and the women were very nice to me. I was on crutches & they helped me, too. Great fashion and very courteous."

"I had gone into WHBM after ordering a skirt online and finding that it did not fit/appear as expected. I walked in, with the intent of returning the item and leaving. Having worked in retail for ~3+ years, I knew that because I was returning an item, I would likely be directed to current deals/sales that were going on, in hopes I would offset the return cost to store sales by purchasing something. The sales associate, Lindsey, went well above and beyond my expectations, giving some of THE BEST customer service I have seen in a very long time. She asked why I bought the skirt online, to which I admitted that I am starting a new job this week, and was trying to find clothes. She asked what size I was and smiled, saying "I have some ideas for you!" Lindsey hand-picked outfits for me from the sales rack. Not only were the outfits wonderful, but they were well within my price range. Lindsey offered style advice and fashion tips that were invaluable to someone like myself - a young professional starting out. She offered clothing that was flattering and comfortable, functional yet professional. She listened to what I liked and disliked about certain outfits/pieces, and addressed those needs with patience and a smile. I now feel that my wardrobe matches myself and who I want to be - a young aspiring, spunky professional. The clothing pieces are all high quality, and Lindsey's hand-picked fashion advice helped me explore styles that I wouldn't have considered otherwise. If you aren't happy with your wardrobe, but don't know how you could switch things up, this is definitely the place to go to. Overall, this store has great quality products with some of the best customer service you can find. You won't be disappointed. UPDATE 8/11/18: Had to get a new suit, and after trying other stores, I came here. Yet again, the service was outstanding, and I found a wonderful suit with little to no effort! If you’re looking for something dressy yet classy, classic but fresh, professional and comfortable, just go here. The service here is still great since my last time here, and it seems every time I come here I catch a great sale. You won’t be disappointed!!!"

"This is the only store where I have ever bought items suggested by the sales associates. These ladies know what they are doing. Let them dress you and you will look amazing."