Stickley Furniture | Mattress 381 Tarrytown Road, White Plains, NY 10607

"I placed an order for a sofa and loveseat set in November 2022 (it’s now June 2023) and they delivered them with two different leather colors. They took the sofa back and promised to rush a replacement to me, but it has now been 2 months and nothing has been delivered. The salesperson never replies to my emails or texts, forcing me to go in person to deal with the manager. I would appreciate better communication."

"I have always been very happy with everything I purchased from Stickley in White Plains . It hurts financially at first but the quality and how well it lasts makes it a really good investment. But I am really writing this because it is so rare to find smart and thoughtful salespersons . Robin has helped me for years . He is an interior designer and understands your budget and transforms your space . If he does insists, because he is not pushy , he is right ! He gives you ideas for everything even if it not furniture ."

"We’ve been customers for over 30 years. Features solid oak L & JG Stickley craftsman furniture built in Upstate New York; will last a lifetime. Friendly staff take the time to understand your requirements and offer attractive discounts at times."

"Unfortunately the workmanship on Stickley furniture has declined pretty severely - I wish that I did not buy a couch and loveseat from them. Look at the puckering on the seams and poor fit of the couch cushions in the photos! Update: Stickley service sent out someone to look at the couches. He joked the workmanship is so bad they must be using child labor :). He said he would file a report and I have followed up a couple of times and gotten no reply. So not only will you get bad quality furniture but you'll also get poor customer service!"

"I bought a couch March 2022. Stickley has a wonderful collection. Christian, the salesperson, was very helpful, patient and informative. I took advantage of the of the complementary delivery assessment service. A representative came to the home to take measurements of the front door, hallways and inner doors. The representative concluded that the couch would not fit. This was very disappointing since this was the perfect couch found after 2 years of searching. Christian did not take this news lightly. He went out of his way and came to our home to take his own measurements. He compared the measurement to the couch at the store and concluded that it should fit. We decided to move forward with the delivery. We are happy to report that the couch was easily delivered with no complications. Very pleased with the couch and the service. If it wasn't for Christian, we would not have moved forward with the purchase."