Park Square West

"EDIT - Returning to Stamford, we naturally considered PSW after the great experience we had there 4yrs ago. Ultimately, we opted to rent elsewhere due to our desire for an extra den in our apartment. Nonetheless, I can still fully recommend this place. Caroline, who remains the property manager, is as down-to-earth, helpful, and super pragmatic as ever. Awesome location, loads bars & restaurant around, nice & modern apartments - can recommend!"

"Highly recommend this building. Caroline and the other staff are really friendly and helpful. The building is in a great location and my apartment has a really great view. Tenant for 1 year."

"EDITED after 1 full year living at PSW: Coming up on about a year living at Park Square West I thought I'd detail the best and worst parts of living in this building in hopes it will help those searching for a Stamford apartment. Overall my experience in Park Square West has been average. I love my actual apartment, but the building is extremely poorly run which dampens the experience. Management is rude and blatantly ignores resident emails and suggestions, maintenance is abysmal, and I think rent is overpriced for what you actually get. The gym is tiny, everything in the building is constantly broken, there is no one from the building around after hours, and they randomly lock the “amenities” (rooftop and the package room). Do yourself a favor and look somewhere else. The best: 1. The actual apartment- I absolutely LOVE my apartment itself. The layout has a nice flow, with high ceilings, lovely features like granite countertops and stainless steel appliances, very good storage space, a bay window, and a large living area for not too bad of a cost relative to most Stamford apartments. 2. The location- perhaps the very best thing about living at Park Square West is the location of the building. It absolutely cannot be beat. The building is right in the heart of downtown Stamford within walking distance of probably 50 restaurants and bars, a Target, and the train station. NOTE: that the photos on the website of the large gym are of the old fitness center that no longer exists. The game room you see in the photos is actually the new gym. It’s nothing fancy but does the trick, just don’t think the expansive gym they have on the website is what you’re getting (there is a new gym attached to the building that just opened which residents can use, but the cost per month is outrageous) The Worst: 1. Maintenance/Management- So far, everything maintenance has fixed has since broken in a worse way than it was the first time. They were a cause of a massive leak under my kitchen sink in the middle of the night and a pipe exploding out of my shower wall. The former classified as an emergency repair, yet the maintenance man indicated he would not be coming to fix it after hours because he “lived far away”. When I informed building management they ensured the issues were fixed properly but did not offer a discount on rent for the month or terminate the employee. As mentioned before management is rude, unresponsive, and dismissive of resident complaints and suggestions. 2. Broken items- On the rooftop, the TVs do not work, nor does the fountain in the lobby, there have been many instances of no hot water, and the parking garage gate has probably only worked for 2 weeks I’ve lived here. We do pay an amenity fee monthly, so there are considerable funds to get the items fixed. Also the halls could use a bit of a facelift. 3. Trash chutes- This is far more a resident responsibility than a management issue, but some residents on certain floors have a tendency to dispose of trash incorrectly or leave the chute open which can lead to stinky trash rooms and surrounding halls. There is not much management can do, but they do address the problem and clean up when necessary. 3. No overhead lighting in the bedroom- I have no idea if this is the case in all apartments, but I have found it bothersome to have no overhead lighting in my bedroom. Using lamps and string lights just isn't as effective if you need to do something in the room after dark."

"Editing this review now that I have lived here for 3 years. The staff are friendly but the issue seems to be with upper management. I have reached out to my building every month since October 2022 about the extremely weak water pressure in my unit. It has now been over 8 months that I cannot wash dishes easily, take a nice shower, or do laundry without an issue. The water pressure is so bad and it is difficult to get shampoo out and my washer will stop mid cycle due to not enough water. They will tell you they are trying to fix an issue but it shouldn’t take over 8 months to fix water pressure. When I asked if I could have my rent reduced the regional manager would not offer any assistance. In fact they raised my rent during my early complaints. Rent may be cheaper compared to other buildings but you clearly are paying for what you get."

"My boyfriend and I have lived here almost 2 years and we really like it. We moved from another high end apartment building where we had consistent issues with our apartment and management was a nightmare to deal with and never available to be reached. The building is clean, maintenance gets completed when needed, and can actually get in touch with the property manager if we need her. Love how affordable and spacious our apartment is compared to where we used to live and what is available elsewhere now. The amenities were recently upgraded which was nice!"