Hilton Garden Inn Wallingford/Meriden

"Had a very weird encounter with the tall custodian. He kept looking at me thought the fitness center window and peaking around the corner while I was working out. Other than that the service was great"

"We got in the room and went to take showers there was hair all over the beds and the shower curtains and tub itself. Completely unsatisfactory and due to the hotel being completely booked we couldn’t change rooms. I then received a text message at 0235 asking me about my stay. When I had only been in the hotel for four hours. The young lady at the front desk was the kindest person apologized and stated that it’s a computer system that does the text messaging. Just ruined my entire stay and due to so much going on in the area we couldn’t book elsewhere. Because of this we rarely stayed at the hotel because of the way the room was when we checked in."

"Pleasant stay, clean and quiet. The bed wasn't great. They have dining for breakfast and dinner, but no lunch. Loved breakfast! Coffee could be better. We had a microwave and refrigerator in the room, so storing and heating some lunch is possible. There is nothing we could walk to, so a car or transport is a need. Would have liked to see some EV charging options."

"I truly was so excited to give this hotel a 5 star review for our stay for our wedding. Steve who works catering and events is phenomenal. 10/10 recommend him as well as Denisse. The front of the house day before our wedding was phenomenal. The day of our wedding the staff was far less than we expected. It was the worst hospitality I have ever received at a hotel. We had 65+ guests staying the night of our wedding. We were given 1 bartender who wasn’t a bar tender. She was in a sling and could not make shaken cocktails. My guests were waiting 20/30 minutes to get a beer or glass of wine. Some guests decided, without my knowledge, to bring outside alcohol down from their rooms as they didn’t want to wait. Instead of coming and talking to me to mitigate the situation 5-10 minutes after she noticed it and let me know people need to stop bringing outside alcohol into the bar/lobby area she decided to completely shut the bar down. I completely understood that the outside alcohol was an issue and went around and got all the outside alcohol brought back up to rooms, thrown out or brought outside. After I had done this she proceeded to close the bar at 11:30pm after I had already paid to keep the bar open until 1am. She was then extremely rude and the worst part was the front desk host was standing beside her and was the most verbally crude hospitality host I’ve ever met. I will stay at a Hilton again, but it sure won’t be this one."

"We booked our room for one night originally but decided to add a night, last minute and it was very easy to do on the hh app. The hotel is located right off 91. The hotel is very clean and well kept. There is a bar and restaurant on site. We only had breakfast and it was very good. But we did hear from other guests the salmon is really good. The staff was efficient and friendly. Honestly cannot say enough good things about the staff we encountered. Shout out to Tamara in housekeeping."