Snooze Waurn Ponds 237A Colac Road, Waurn Ponds, Victoria 3216
About the Business
Welcome to Snooze Waurn Ponds, your go-to furniture and home goods store in Australia. Located at 237A Colac Road in Waurn Ponds, our establishment is not only a point of interest but also a one-stop shop for all your home furnishing needs.
At Snooze Waurn Ponds, we understand that purchasing furniture and home goods can be a significant investment. That's why we offer a smarter way to pay for the things you really want today. With our easy online application process, you can apply for financing and receive a response in just 60 seconds. This allows you to bring your dream furniture and home decor items into your space without breaking the bank.
Once you've placed your order online, our dedicated team at Snooze Waurn Ponds goes the extra mile to ensure your satisfaction. We believe in providing exceptional customer service, and that's why one of our friendly store associates will give you a follow-up call to verify your order details. This personal touch ensures that your order is accurate and that we have everything ready for you when you visit our store.
At our store, you'll find a wide range of furniture options to suit every style and budget. From luxurious bedroom sets to comfortable living room sofas, we have it all. Our curated collection of home goods includes everything from cozy mattresses and stylish bed frames to trendy decor items that add a touch of personality to your space. Whatever your taste or preference, Snooze Waurn Ponds is here to help you create the home of your dreams.
Visit us today at Snooze Waurn Ponds and experience the convenience of shopping for furniture and home goods in a store that truly cares about your needs. Our knowledgeable staff is always ready to assist you in finding the perfect pieces that fit your style and budget. Whether you're furnishing a new home or giving your current space a makeover, Snooze Waurn Ponds is the place to be. Start your journey to a more comfortable and stylish home today!
Photos
Location & Phone number
237A Colac Road, Waurn Ponds, Victoria 3216, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"I called up looking for a mattress base & rang a few places to find these guys were the cheapest. The mattress base was ordered & picked up without any problems. Thanks guys."
"UPDATE: After my review, I was contacted by snooze and offered delivery for the next day. (Note: I originally mentioned the 2.5 month delay on the phone and ask if delivery could be brought forward, but at the time I was told there was no way it could be delivered sooner). Overall, pleased that this was resolved. I am beyond disappointed with the service from Snooze. My order was delayed by two and a half months. No communication about the delay. No estimate when I rang to enquire. No offer to deliver the items from the order that had arrived and sat in the warehouse for 2 months. Finally got a call to let me know my order has arrived, and now have to wait another week for delivery. Very poor customer service all around."
"We went into Snooze Waurn Ponds looking for a particular bed frame that wasn't on display. We spoke to Holly who contacted every store in Victoria to see where we could see the bed in person. Holly was awesome and promptly contacted me with the info the same day. Ta!"
"A simple request to get someone down to check a faulty bedhead turned into an 8 month saga. My partner and I had to chase them up every 2-3 weeks. We called in multiple times. Went into the store 3-4 times. Every time we called or went in we were promised a resolution that week or the next. They eventually asked us to send photos and a video in, which we did. Another month goes by and still nothing. They were supposed to get someone out to check the bed, which we recently found out that they were not even notified. Eventually, after about 8 months of trying, we had someone from the manufacturer come out and agreed it wasn't right. Snooze only offered to replace it with the same bed, which we did not want to do as we didn't want the same issue. No compensation offered, no offer to replace with a different bed."
"The customer service we received was the best we have ever experienced. Emma was amicable, knowledgeable and obliging - nothing was too much trouble. What a wonderful asset she is to your company. We are really pleased with our purchases."
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