Mount Hospital

"As a visitor to the hospital for a week, I found the ward and medical staff to be friendly and helpful o patients and visitors. The reception staff however were consistently unhelpful and decidedly unfriendly, not even a glance up or a welcoming smile to any of the people coming through the doors. When I, a slight 62 year old woman was lugging a chair back to reception a nurse had kindly left for my patient to sit in while he waited for me to arrive in the pick up area, she looked up and straight back down again. A smile, a nod, even a thank you would have been nice! Get nicer, more ‘people friendly’ people to sit in that chair! Reception staff at hospitals need to go the extra inch as hospitals are often very challenging places for all involved…not just the patients!"

"Staff were fantastic, very quick from admission to theatre , the nurses were very friendly and helped at every opportunity. My Anaesthetist Dr Simon Zidar was fantastic very reassuring and friendly. Highly recommend for treatment at this hospital."

"ICU was 5 stars, ward rooms very dated and unclean. Reports of black mould, hospital cant even supply patients basic oral care in case patient forgot to bring it. DATED entertainment system. Some nurses are great, but some are just ticking off hours. Out of ICU was put on a bed which was too short for me, when I asked to get an appropriate size bed , response was no we don't have ( that bed could have been from a ward un the 70's First night out of ICU nurses did not even put call bell near me. Make matters worse was put in a room where aicon was turned off, AS A PATIENT I HAD TO call and tell reception that air con is not working as the nurse just said 'oh I do not know why aircon not working Sharps container has been full no one bothers to change it. Dated malfunctioning oxy meters and blood pressure machines unclean between usage between patient rooms. Had an army of 4 cleaners come barging in room to clean windows with no regards to patient privacy HAD I HAD THE CHOICE WOULD HAVE GONE AND PROCEDURE DONE AT ST JOHN OF GOD HOSPITAL Recomendation don't get cardiac surgery done at mount hospital, in hind sight would have had done more research on hospitals"

"Wait time for admissions was a bit long, however i absolutely impressed with the quality of care at this hospital! from the surgical staff to the ward nurses i was treated extremely well during my stay. one particular nurse (Yehlen) was amazingly attentive and definitely made me feel more comfortable and happy during my stay. i cant say how impressed i am, honestly. so thankful to the amazing carers who made me feel heard, looked after and were always willing to help me no matter how small the request or task."