Insurance Commission of Western Australia
About the Business
Welcome to the Insurance Commission of Western Australia, located in the heart of Perth on Saint Georges Terrace. As a leading establishment in the insurance industry, we serve as both an insurance agency and a local government office, making us a crucial point of interest for individuals and government agencies alike.
At the Insurance Commission, our primary focus is providing insurance coverage for Western Australian motorists and government agencies. We understand that being involved in a crash can be a distressing experience, which is why we are here to guide you through the reporting requirements and help you understand what you may be entitled to.
For WA Government agencies, we offer protection through the RiskCover Fund, safeguarding against injuries to employees, damage to property, and legal liability. This ensures that government agencies can operate with peace of mind, knowing that they have comprehensive insurance coverage.
To streamline the claims process, we have introduced the Digital Claiming Card, which allows for quick and efficient payment for approved treatments. We work closely with Service Providers who deliver essential treatment, care, and support to injured claimants. By partnering with us, Service Providers can benefit from faster payment processing, ensuring they can continue to offer top-quality services.
If you have already paid for your approved treatment, you may be eligible for reimbursement by the Insurance Commission. Our user-friendly platform allows you to conveniently upload your receipts, ensuring a smooth reimbursement process.
We take pride in our financial performance, and in 2023, the Insurance Commission generated an impressive $2 billion in revenue and earnings. To learn more about our achievements, we invite you to explore our comprehensive End of Year Performance Report.
In recognition of our expertise and leadership, our CEO has been appointed to the Board of the Australian Reinsurance Pool Corporation. This appointment, made by the Assistant Treasurer Hon. Stephen Jones MP, highlights our commitment to excellence and further strengthens our position within the industry.
At the Insurance Commission of Western Australia, we are dedicated to providing exceptional insurance services and support. Whether you are a motorist or a government agency, we are here to ensure that you receive the coverage and assistance you need. Explore our website to learn more about our services and how we can help you during challenging times.
Photos
Location & Phone number
219-221 Saint Georges Terrace, Perth, Western Australia 6000, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I struggle to wake up every day knowing the person who impacted my life so much is doing great in life and I am still stuck in I financial slump. I'm over it. I genuinely believe ICWA could care less and will only do anything if they get something out of it. I can't wait for this all to be over for good so I never have to go through this again. If you work for ICWA and you genuinely don't care about the job? Find another job."
"Doesn't cover you for what they say you are! Only costing the TAX payers a lot more money! It's a complete load .... That they force you to pay for it! However when it's time for them to pay up. They pay for lawyer who argued with proven fact! And that made me have two more crashes! As I wasn't driving! Costing 20 time's the money! Had they made a fair offer in the first place! 2_3_4... Wouldn't have happened! And the resulting repercussions! (PAYBACK)"
"My case worker was not available when I unexpectedly showed up at the commission ..however the lady who came to help me was wonderful,she assured me that we would have an outcome ..and it a huge mental relief to get a positive outcome. Thanks Robyn"
"My claim with the ICWA has been ongoing for some time and I am wowed by the service I have got. My claims person (Roger) makes sure I am supported, heard and checked in on on a regularly basis. I have never had to deal with anything like this and I am thankful for the compassion I've received. I'm sorry to hear others don't feel that way but I couldn't ask for better customer service."
"I have had the best experience with this organisation. My accident as a pedestrian was in December 2020. They have been supportive and respectful. My case officer Roger has kept me informed and has returned my calls and answered my queries promptly. My settlement was fair. I felt safe and always felt supported by them. Thank you to the insurance commission of WA."
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