Brook Hotel

"Brought my husband into the new and improved Brook Hotel for our anniversary. Even with his gluten intolerance they had plenty of options for him and the Lady Luck cocktail was phenomenal. Amazing idea putting lights on that beautiful fig tree, very romantic feel to it. Can’t wait for the accommodation to open up! Will definitely be a frequent customer."

"Went for lunch with the family. We ordered at 12:15pm and could look around and see that there would be a wait (although none of the staff said this). We waited until 1:15pm and went up to ask what was happening. We were told there was a 45 minute wait on food and that ours was about 10 minutes away now. Accepting the 1hr 10 wait time, we sat back down. At 1:55pm a staff member came around with our docket making sure this was the good we ordered. We said yes and then went back up to ask what was happening. A separate staff member asked the kitchen where the docket was in line to which the kitchen replied “we don’t have a docket for table 13”. Waiting 1 hour and 45 minutes to just get a refund, horrendous. Why not say there would be a wait on food when ordering? Why tell us it would only be 10 more minutes when you obviously never checked with the kitchen as they lost our order? Very disappointing also watching the stag not clear any tables. Running good out and going back empty handed, a poorly run hospitality venue."

"We will definitely go again. The food was great, table service was very good too. Drinks and meals came out in a reasonable time. Medium/rare steaks were perfect. Pizza was huge and tasty. My lamb was cooked perfect and too big for me to eat. Prices as expected."

"Was so happy to hear the Brook Hotel was finally being rebuilt. It is in a prime position with many multi- story apartments nearby, so potential customers within walking distance. We had to book for a Tuesday night. The restaurant was busy, which is good because I want business in my local area to prosper. Parking was good, greeting at door good, greyhound was good, decor good, and then a wee bit not good. 1. The menu although pub food lacks imagination 2. Many things unavailable despite 6.15 sitting, including the only salad that was post last century 3. All steaks were overcooked 4. Chips & calamari topper were cold 5. Salad dressing congealed All in all you expect more for the price. Albany Creek Hotel far superior. I hope menu expands and food quality improves to attract regular repeat business."