Doctors On Centre 1371 Centre Road, Clayton, Victoria 3168
About the Business
Welcome to Doctors On Centre, a leading healthcare institution located at 1371 Centre Road in Clayton, Australia. We are a private billing practice that offers a range of medical services to cater to your healthcare needs.
At Doctors On Centre, we prioritize the well-being of our patients and aim to provide high-quality healthcare services. To ensure that you receive timely care, we kindly request that you make a booking online unless it is necessary to call the practice. We strive to accommodate all patients and will make every effort to fit you in when possible.
Our standard appointments are 15 minutes long, but certain services such as pap smears, health assessments, skin checks, or complex medical concerns may require longer appointments. We believe in personalized care and want to ensure that all your health needs are addressed thoroughly.
Please note that test results will only be given to the patient concerned by a doctor, and you may be asked to make a follow-up appointment to discuss the results in detail. Medical certificates can be provided following a consultation, but please present early in your illness as we cannot backdate certificates.
For your convenience, we offer telehealth consultations for patients who have visited our practice in the past twelve months. New patients, however, must have a face-to-face consultation with one of our GPs initially.
At Doctors On Centre, we adhere to the AMA code of Ethics regarding Privacy and Confidentiality. Rest assured that your medical records and consultations are kept strictly confidential. If you require a transfer of medical records from your previous practice or doctor, please request a 'transfer of medical records' form from our reception team.
If you need pathology tests, please ensure you have a referral from your GP. We encourage you to have the referral ready when visiting the pathology collection center. Some tests, such as pregnancy glucose tolerance testing, require prior booking with pathology.
Workcover patients will be treated the same as regular patients. Please inform your employer before your first consultation so they can provide you with a claim number related to your current case.
For specialist appointments, a referral letter from a GP is typically required. Please schedule an appointment with one of our GPs to discuss the need for a referral letter. Specialist referrals cannot be backdated, and any charges associated with the specialist consultation should be discussed directly with them.
Our communications policy outlines how and when we receive and return telephone calls and electronic communication. Please note that emails are for administrative purposes only, and we will not disclose personal information or use email to book or cancel appointments.
We may occasionally reach out to you via SMS or email to provide general information about our practice or health services. Rest assured that any generic email communication will only include your name and email address, and no further information will be stored.
Stay informed and up to date with the latest from Doctors On Centre by subscribing to our updates.
Lastly, Qualitas Health would like to acknowledge and pay respect to the traditional custodians of the land on which we live and work, as well as extend our respect to all other Aboriginal people.
Thank you for choosing Doctors On Centre for your healthcare needs. We look forward to providing you with exceptional medical care.
Photos
Location & Phone number
1371 Centre Road, Clayton, Victoria 3168, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Want to express a big thank you to Dr Dona Jayasinghe and the lovely nurse who acted swiftly and where very supportive during a difficult time as my eldrely mother had a fall requiring stiches. They took excellent care of her and now she is fully recovered. Fantastic service highly recommend the clinic."
"I would highly recommend avoiding this clinic and going elsewhere. Despite this practice being convenient for me , I now remember why it’s been 13 months since my last visit. I have been unwell for the past 24 hours and rang Doctors on Centre to see a Doctor first thing this morning. I have been testing negative for Covid but have been feeling sick and feel I may need antibiotics. I was told there were no available appointments today but as I’m an existing patient, I’d be eligible for a telephone consult. Despite having to wait the entire day to speak to someone, I agreed and confirmed the appointment. When I was called for the consult 6 hours later, a nurse advised that I was no longer eligible for the telephone consult, as over a year had passed since I visited the clinic. She asked if there was another Doctor I could call to schedule an appointment or that I can wait until the following morning and make another appointment at Doctors on Centre if I continue to test negative for Covid. So all in all, I have waited to see a professional for nothing. I could have received care earlier had the correct facts been shared with me. This is an example of someone’s welfare not being taken seriously and their time wasted. I will not be going back, nor will my family."
"Dr Buccheri thank you so much for all your time over the years I have greatly appreciated it. Dr Donna so thankful for our women’s health appointment and Dr Masoud the care you provided to my mother was nothing short of first class. To the reception staff just keep being you. You are magical!"
"I have been coming here since I was a child, and can say that I have always felt looked after, and respected. Dr Dona Jayasinghe is kind, warm and extremely knowledgeable. She listens to me and I have seen different Doctors (and nurses!) of the clinic- each of who has been extremely professional and helpful. Thank you Doctors on Centre!"
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