I-MED Radiology Clayton

"It is a shame when the first contact at reception is so condescending- totally unacceptable and unnecessary. However, it was reassuring to establish that the remaining staff were respectful."

"Exceptional service was demonstrated to me by all staff at I-Med Clayton. The front desk administrators were especially welcoming, friendly and efficient. The in-room nursing staff consistently enquired into my well-being during my procedures, offering reassurance and encouragement. The radiologists, doctors, and other medical professionals all had excellent communication and service. I felt immediately comfortable here and my various procedures were performed in safe and private areas with high tech equipment. Highly recommend the team at I-Med Clayton, thank you!"

"All staff were so nice and helpful and friendly. On time appointment, easy to find, many parking spots."

"Unacceptable services. I received a message from them 20 minutes before my appointment saying that the doctor was sick and we had to cancel. That’s an excuse because tomorrow is public holidays and they wanted to have a long weekend."

"Very unprofessional. The recipient gives us wrong information by claiming they are fully private and does not provide MBS covered by Medicare. Later on we contacted another branch of the same company and they advised they are the same company and they do accept Medicare."