The Good Guys Narre Warren 50 Victor Crescent, Narre Warren, Victoria 3806
About the Business
Welcome to The Good Guys Narre Warren, located at 50 Victor Crescent in Narre Warren, Australia. Our establishment is a furniture store, home goods store, and a point of interest for all your household needs.
At The Good Guys Narre Warren, we prioritize convenience and customer satisfaction. To save you time, we have introduced an online form for all Returns, Refunds, Repairs, and Exchanges. This streamlined process ensures speedy service and hassle-free transactions.
As a Gold Service Extras Member, you gain access to exclusive benefits from day one. Enjoy product care, StoreCash rewards, and exclusive offers and sales. Our StoreCash program allows you to earn rewards by meeting qualifying conditions and downloading our Digital Wallet. You'll receive notifications when StoreCash is credited to your account. Visit our website for full details on how to join and start earning rewards.
When you visit our showroom at Fountain Gate Super Centre, you'll find showrooms 12 and 13 filled with a wide range of high-quality furniture and home goods. Our extensive selection ensures that you'll find everything you need to furnish and enhance your home.
If you're a new customer, take advantage of our Latitude Gem Visa credit card promotion. Apply and get approved for a Latitude Gem Visa credit card, available on participating Latitude credit cards. This offer comes with monthly fees and terms and conditions, which you can find on our website or by visiting our store. Credit is provided by Latitude Finance Australia.
At The Good Guys Narre Warren, we are committed to providing the best prices. Discounts apply to current ticketed or advertised prices, and our negotiation skills often result in products being sold below the ticketed price. Please note that discounts cannot be used in conjunction with any other offer, and specific product details should be checked for further information.
For your convenience, we offer various services such as speedy repairs, screen replacements, and a bonus service within a 30km radius of our store. Additional charges may apply for distances beyond 30km. Please refer to the product details for specific terms and conditions.
New customers can enjoy exclusive benefits when switching to our services. If you port-in or become a new customer, you'll receive special bonuses. Please note that this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services.
We also offer store credits, which are sent via SMS or email. Expiry dates may vary depending on the promotion. Please note that store credits do not apply to all types of gift cards, Epay Cards, and Agency brands. Visit our website for full details.
For those looking to trade-in their devices, we offer the SquareTrade program. The trade-in offer varies based on the condition and age of your device. Please note that you must be at least 18 years old and responsible for removing all data from the device before shipping. The Good Guys and SquareTrade are not liable for any lost files or data.
For any gas fitting, electrical, or plumbing work, we rely on licensed subcontractors engaged by The Good Guys Home Services. These subcontractors issue all required safety and compliance certificates.
In addition, we have a special offer for Spot. Buy Now, Pay Later account holders. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys, and you'll receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. Full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you'll have access to all the information you need.
Visit The Good Guys Narre Warren today and experience our exceptional range, convenient services, and exclusive offers. We are dedicated to providing you with the best home goods shopping experience in Australia.
Photos
Location & Phone number
50 Victor Crescent, Narre Warren, Victoria 3806, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"The store is misleading in relation to extended warranty. When we bought a coffee machine we were told you are a gold concierge member and if the machine breaks it will be replaced. It is false promise. The coffee machine broke they didn’t replace it. It was repaired and after a while it broke again with same problem. They asked to bring the machine to the store they asked us to ring a number get a Australia post sticker bring it back to store. We did all the work for them. They said if the machine was not fixed in 20 days it will be replaced. We dropped the machine on 10th July. It has been 25 days when we rang the store about the machine they said they sent it for repair on 28th July. When the machine is received in Sydney by the repairer they will assess it and the 20 days count down starts when it is assessed by repairer that will be the date, the count down will start. So the store was holding the machine for 3 weeks before sending it and it will be months to get the machine back. The manager didn’t even care and couldn’t explain why they were holding on the machine for 3 weeks before sending it for repairs. Never going to buy anything from them. Terrible management and customer service"
"Went here last week. It was such a mission to get a staff to assist. Girl behind the counter was busy on her phone - asked her a question and the reply I received was “I don’t think so”. When I requested for someone to assist for another item .. a guy turns up with a drink in his hand and slurped in front of us mid sentence.. I was going to purchase 2 items and I left the store with nothing due to poor customer service."
"Terrible customer service. Attended the store and emailed them but not managed to resolve an issue with a faulty microwave. Fobbed off with excuses. Waited for them to call and still not heard from them after 1 month. Very disappointing customer service. Much prefer Harvey Norman- great customer service and always happy to resolve product issues."
"I just wanted to leave a review about our recent experience at Good Guys Narre Warren. There was a young man by the name of Jordan who served us and he was a delight to deal with as he really went out of his way with his customer service. We were looking for a coffee machine and a mop and he found the best team members to answer all our questions and in his Electronics Department he spent time with us showing the best options for a new TV. He was very enthusiastic and a real people person. It was a great shopping experience. Cheers to Jordan."
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