Toll Air Express
About the Business
Welcome to Toll Air Express, a premier establishment and point of interest located in the vibrant city of Mascot, Australia. Situated on Eleventh Street, number 13, our institution is at the heart of this bustling and dynamic area.
At Toll Air Express, we pride ourselves on providing exceptional services in the field of express delivery and logistics. With a strong commitment to efficiency, reliability, and customer satisfaction, we have established ourselves as a trusted name in the industry.
Our institution is dedicated to meeting the unique needs of businesses and individuals alike. Whether you require urgent delivery of goods, secure transportation of sensitive materials, or comprehensive supply chain solutions, we have the expertise and resources to cater to your requirements.
With a team of highly skilled professionals, state-of-the-art facilities, and a vast network of partners, we ensure that your packages and shipments are handled with utmost care and delivered promptly. Our advanced tracking systems allow you to monitor the progress of your consignments, providing you with peace of mind and real-time updates.
As a point of interest in the Mascot area, we take pride in contributing to the local community and economy. We actively engage with local businesses, organizations, and residents, fostering strong relationships and supporting growth. Our institution is not just a place of business but a partner that understands the unique needs and challenges of the Australian market.
Conveniently located in Mascot, our establishment is easily accessible, whether you are a local resident or a visitor to the area. Our friendly and knowledgeable staff are always ready to assist you, providing personalized solutions and expert advice.
Experience the difference with Toll Air Express – your trusted partner for all your express delivery and logistics needs. Contact us today or visit our website to learn more about our services, track your shipments, and discover how we can help streamline your supply chain. Trust us to deliver excellence, every time.
Photos
Location & Phone number
13 Eleventh Street, Mascot, New South Wales 2020, Australia
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The worst courier company I’ve ever had the displeasure of having to work with. 3 days they miss delivered my parcel saying they would come at one time but arrive at another, wouldn’t buzz my unit and didn’t call I’d just receive a text saying it’s been redirected. You call their number and the TGE can’t even call their depot to see what’s going on they have no way of contacting the drivers or the branch they leave from"
"Pathetic service If I could give a minus rating, it would be -100. The worst courier service, I have had to deal with to date. Drivers, refuse to deliver packages to the unit door and leave items in the lobby of the apartment, even when I am home and the package is supposed to be delivered in person. To try and contact the company and speak to a live person seem impossible- you get a link to "live chat" - is it a bot or an overseas call centre- who knows. When you place an online order, the company selects the courier service and even if the customer has requested delivery to be to the door in person, you very often do not actually get it - it is left in a lobby and you receive a message stating that the package has been delivered, then it is the customer's problem to locate and lug the package to their home. Is this service - not as far as I am concerned."
"I have contacted them several times about my parcel, and all they can say is the parcel was delivered by a out sourced driver, that claimed that the parcel was hid in a pillar/plant. There was no pillar or plant in front of the apartment building. They claimed that the parcel was delivered at 4:50pm, while I was standing right in front of the building, they provided me with a picture, turns out it was sent to the next building hidden in a corner. At least I found it, so 3 stars at best."
"Horrendous service. Booked them to deliver from Melbourne to Sydney with a delivery address close to their depot in Kyeemagh. Goods were reported to be in their Sydney depot within 4 days. Another 5 days after that and they still haven't delivered and all we get when calling or enquiring is a report that they are investigating and will report back next business day. The next day they say the same thing. The only people you will ever get on the phone are in the Philippines. They need to be put out of business."
"Les at Toll air express sydney airport is amazing. Very polite and helpful. Have live fish shipped down from Brisbane regularly and this service hasn’t let me down"
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