The Good Guys Wetherill Park 1187 The Horsley Drive, Wetherill Park, New South Wales 2164
About the Business
Welcome to The Good Guys Wetherill Park, located at 1187 The Horsley Drive in Wetherill Park, Australia. Our establishment is not just a furniture store or a home goods store, but also a point of interest for all your shopping needs.
At The Good Guys Wetherill Park, we prioritize convenience and efficiency. To save you time, we have introduced an online form for all Returns, Refund, Repairs, and Exchanges. This allows you to easily manage these processes from the comfort of your own home.
If you become a Gold Service Extras Member, you will receive exclusive benefits from day one. These benefits include access to product care, StoreCash, and exclusive offers and sales. We value our members and want to provide them with the best experience possible.
For speedy service, members can start their report online. Whether you need to lodge a claim for a swap or screen replacement, we are here to assist you every step of the way.
Our store is conveniently located at Unit 38, Greenway Plaza, 1183-1187 The Horsley Drive. We strive to make your shopping experience as seamless as possible.
New customers also have the opportunity to apply and be approved for a Latitude Gem Visa credit card. This card offers additional benefits and is available on participating Latitude credit cards. Please visit our website or come in-store for more details.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash Terms and Conditions for full details on how to receive notifications and use your earned StoreCash. More information can be found on our website.
Please note that discounts apply to the current ticketed/advertised price. As we negotiate, products may have been sold below the ticketed price in some stores prior to the discount offer. These discounts cannot be used in conjunction with any other discount offer. Please see the specific product for more details.
Time limits and Terms and Conditions apply to certain offers. Please refer to the product for specific details.
We also offer a bonus service within 30km from our store. Additional charges may apply after 30km. This service excludes eBay and commercial orders. Terms and Conditions apply, which can be found on the product page.
We have exciting offers available for port-in and new customers. Please note that these offers exclude current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Store Credits are sent via SMS or email, and their expiry dates may vary depending on the promotion. Please note that Store Credits do not apply to all types of Gift Cards, Epay Cards, and Agency brands. More details can be found on our website.
Certain Terms and Conditions apply to our trade-in offers. Please visit our website for the full Terms and Conditions. The trade-in offer is subject to device condition upon receipt, and you are responsible for removing all data from the device prior to shipping.
For any gas fitting, electrical, or plumbing work, we engage licensed subcontractors who perform the necessary tasks. All required safety/compliance certificates are issued by these licensed subcontractors. Home Services Network Pty Ltd is responsible for overseeing these services.
If you spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, you will be eligible to receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. Please note that this offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full Terms and Conditions can be found on our website.
To provide you with the best experience possible, we offer a verification code via text message. This code allows you to view your StoreCash balance and current offers. Simply enter your mobile number below to request a verification code.
Thank you for choosing The Good Guys Wetherill Park. We are committed to providing you with exceptional service and quality products.
Photos
Location & Phone number
1187 The Horsley Drive, Wetherill Park, New South Wales 2164, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Store doesn’t open on time or answers phone even though store is inside business hours. Never returned calls as promised. Staff shows no care or initiatives to track or follow up for items that has been paid and ordered for in-store pickup. Management you need to do something!"
"Very disappointed! I am someone who hardly writes 1 star reviews. 8 weeks ago just right before Christmas I wanted to buy an iPhone 14 as a Christmas present, I called and I was transferred to someone who’s in charge of iPhone section (Tye). Tye asked me to reserve the phone “just incase it gets sold” reserving it meaning I’ll have to obviously pay on the spot because I needed the iPhone just for Christmas Day. Anyway 2 days later and they still telling that my payment “haven’t gone through” when it already showed on my account that it’s been taken. I had to purchase another phone again, but I have been waiting for a refund since 8 weeks ago. Calling 2-3 times a week since then but they keep telling me it’s “the issue is from our bank” apparently they keep emailing their bank about the situation” and yet the issue hasn’t been fixed. This was my first purchase every from the good guys as I have heard so much about them but honestly I don’t think I will be purchasing from there anymore. Please don’t purchase anything from any link they sent you, don’t trust them specifically this guy called “Tye” Chris is one of the actual good guys there, he’s been following up with everything but again their bank is useless. My bank has also been trying to contact their bank but they aren’t responding."
"Unprofessional and Careless staff. Not happy as I need to unnecessarily waste time and money on fuel by making another 55 kms trip as store sold returned GPS Navigator with missing Car Adapter saying as brand new. Open and check your items guys before leaving the store."
"I visited the store to pick up an online order during a public holiday today a couple of minutes before 1.30 pm. There was a short queue a gentleman in front of me and a couple being served by a staff. There was only one staff and she was on a phone call and assisting the couple. It took about close to half an hour to receive my order. Although the service desk lady was friendly courteous and patient, I was truly hoping that just to pick up an order would be a quick process. There was no issue with my id, etc, the staff could have had extra help by the other five or six who were also in store and noticed the queuing customers."
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