Coles Rouse Hill Commercial Road, Rouse Hill, New South Wales 2155

"Coles in general is great place to get all your groceries. They also have a lot of international foods for South Africans, Americans, Indians, Mexicans, and Asians . All from your home countries."

"APPALLING customer service from server 'Janet', she put her hand in front of my face as I was asking her a question and spoke over me, saying she couldn't help me before walking away. All I wanted was to change my $50 note to smaller notes, which i have done at this Coles before yet Janet walked away and told me "this isn't a bank". I asked for the store manager who said they pay Armaguard each time they open their cash drawer so she wouldn't do it for me. When I then said other staff members have done this previously, including other Coles stores she told me if they do it in their free time while she's not there then it isn't her problem but when she's on shift it's a no go. They need to fix this approach immediately and better train their staff with customer service skills."

"As a frequent shopper at Coles, I can confidently say that this supermarket chain consistently delivers a convenient and reliable shopping experience. One of the things I appreciate about Coles is the wide range of products available. From fresh produce to household essentials, Coles offers a diverse selection that meets my everyday needs. The quality of the products is generally good, and I can trust that I am getting fresh and reliable items. The layout of Coles stores is well-organized, making it easy to find what I am looking for. The aisles are clearly labeled, and the shelves are stocked neatly, making my shopping experience efficient and hassle-free. The availability of online shopping and home delivery options further adds to the convenience factor, especially during busy times or when I need to shop from the comfort of my own home. The customer service at Coles is also commendable. The staff are friendly, approachable, and willing to assist with any inquiries or concerns. They are knowledgeable about the products and can provide helpful advice when needed. Additionally, Coles' commitment to sustainability, including initiatives such as reducing plastic waste and supporting local farmers, is a positive aspect that resonates with my values as a conscious shopper. Coles also offers a range of promotions, discounts, and rewards programs that provide savings and benefits to customers. The Flybuys program, for example, allows me to earn points and redeem them for discounts or other rewards, adding value to my overall shopping experience. Lastly, Coles' competitive prices are a significant draw for me as a budget-conscious shopper. The regular specials, weekly deals, and competitive pricing on many items make Coles an affordable option for my grocery shopping needs. In conclusion, Coles offers a convenient and reliable shopping experience with a wide range of products, friendly customer service, and competitive prices. I highly recommend Coles to anyone looking for a reliable supermarket chain that meets their everyday grocery needs."

"I came across Jamie in the fruit and vegetables department this morning 27/3. I asked for an item and he had a good look. He then said he would go and have a good look out the back for the item. The item wasn’t there but I was left with a great impression of your store and the great service provided by Jamie."