Christiane's Hair Design Rouse Hill 116a White Hart Drive, Rouse Hill, New South Wales 2155

"Getting a haircut can be a daunting task for many people, but after my recent experience, I can confidently say that it was one of the best decisions I've made! I showed my hairdresser exactly what I wanted, and she went above and beyond to give me the perfect cut. From the moment I walked into the salon, I felt like I was in good hands. The staff were friendly and welcoming, and my hairdresser immediately put me at ease. She took the time to understand what I was looking for. By the time she had finished, I was absolutely thrilled with the result. My hair was exactly the length and style that I had wanted, and it looked even better than I had imagined! I know that it can be hard to find a good hairdresser, but I would highly recommend this salon to anyone who is looking for a skilled and friendly stylist. Getting a haircut was an incredibly positive experience for me, and I am so grateful to my hairdresser for her expertise and care. If you're on the fence about getting a new style, I would say go for it – you never know just how amazing you could look and feel until you try something new!"

"I went in on Monday morning to if my daughter could be squeezed in for a cut and blow-dry. Alexa was really helpful and was able to fit her in straight away. She cut my daughter's hair exactly how she asked, and gave her the most wonderful blow-dry. My daughter and I were so happy with the service that Alexa provided. We will definitely be back. Thank you."

"Went in to Rouse Hill with my partner who wanted a trim. We had accumulated almost 20 stamps and were entitled to the free cut + blow dry as stated on the card. After showing the staff, they had a lengthy deliberation in the break room only to come out and say if we claim the free cut, we forfeit the other freebie on the card which we were only 1 stamp away from! I looked at the card, looked at her and asked "where on the card does it say that?" She responded "we are human here, you don't need to use that tone" Firstly, I was speaking calmly. Secondly, I asked a genuine question. She explained further that the loyalty stamp cards are being phased out hence why only one freebie can be claimed. I tried asking her how was it fair to cut a loyalty program short and let customers miss out on fairly earned rewards but she kept interrupting me... You know, being human and all. Told me to take it up with H.O. Went down the road to the Circa store in Bella Vista, let us right in and honoured the loyalty card no issues. No problems with keeping the card for the final reward either. The principle of this story is... If you insist you're human, try having more human-like interactions with your customers... Let them get their free trim. It's like... 40 bucks for crying out loud. Doesn't come out of your pocket does it? We will get one more cut and claim our final freebie... Afterwards, my partner, her mother and her two sisters will stop coming to your store. They were loyal, long-time customers and now they'll go somewhere else for better service. Negative reviews, loss of customers and loyalty. For the cranky human at Rouse Hill... Reflect on this story and the principle, and determine whether you really did interact like a human and whether it was worth it."

"Don't bother here. Retailers should strive on leaving a positive impression to expand their clientele. I was recommended this chain and opted for a initial consult but was swamped with inexperienced, poor and suboptimal service. Please bearing in mind to be reputable as this is not the only hairdresser in Sydney."

"I am absolutely in love with my hair thanks to Christiane's at Rouse Hill. Alexa is super talented and always does a superb job with my hair whenever I visit. Couldn't have done it better. Not only are they talented but they're also super friendly and provide great service."