Grand Hyatt Melbourne 123 Collins Street, Melbourne, Victoria 3000

"The Grand Hyatt Melbourne, a luxurious outpost in the heart of the city where opulence and urban energy collide. As you step into the lobby, you're immediately enveloped in an ambiance that manages to capture both the elegance of high-end hospitality and the vibrant spirit of Melbourne's bustling streets. It's a place where the allure of fine dining meets the down-to-earth charm of a local pub – a paradox that Melbourne itself so effortlessly embodies. The rooms, oh the rooms! They're not just spaces for rest; they're sanctuaries of contemporary design and comfort. With city views that stretch as far as your imagination, you're treated to a visual feast that echoes the dynamic culture of Melbourne. The sheets, crisp and inviting, wrap you in a cocoon of relaxation, offering respite from the urban symphony just beyond the windows. And then there's the food. The hotel's culinary scene is a mirror to the city's own eclectic gastronomic landscape. From the refined elegance of the on-site restaurant, where the dishes are plated with the precision of an artist, to the late-night bites at the lobby bar that cater to the spontaneous cravings of the soul, it's a journey through flavors that mirror the diversity of Melbourne's neighborhoods. But what truly sets the Grand Hyatt Melbourne apart is its ability to be a sanctuary amidst the urban buzz. Amidst the chaos of the Central Business District, this oasis manages to offer serenity without compromise. It's a place where the harmony of luxury and accessibility dances, and where you can experience the pulse of Melbourne without sacrificing a moment of comfort. So, if you find yourself in this vibrant city, seeking a respite that's as bold as it is refined, the Grand Hyatt Melbourne awaits. It's a place that beckons you to immerse yourself in the dichotomy of modernity and tradition, all while indulging in the comforts that only a true urban sanctuary can provide."

"We stayed here 1 night to experience the urban feels of Melbourne and being pampered and indulged, This is a great place to stay. The hotel is surrounded by high end shops like Gucci, Hermes that gives you an upscale and luxurious feeling. You can explore Collins street from here, Chinatown is 5 min walk away. Nice place to stay. Highly recommended"

"Had an absolutely terrible experience at the Grand Hyatt Melbourne . From the moment I checked in, it was clear that this place was poorly managed and lacked basic hospitality standards. The room was appalling- The walls were stained, and the bedding seemed like it hadn't been changed in ages. The bathroom was a disaster, an unpleasant smell that refused to go away. To make matters worse, the staff was incredibly rude and unhelpful. They seemed disinterested in assisting guests and treated us as if we were an inconvenience. When I tried to voice my concerns about the room's condition, I was met with dismissive attitudes and excuses. The lack of amenities was astounding. air conditioning did not work. The noise level was unbearable, with loud guests and disruptive activities going on throughout the night. It was impossible to get any sleep or find a moment of peace in this chaotic environment. Breakfast was a joke – we had lounge access on the 31st floor, stale pastries and lukewarm coffee were the extent of their offerings. I've had better breakfasts at gas stations. Overall, this hotel was a complete disaster. I would strongly advise anyone to avoid it at all costs. It was a miserable experience, and I regretted every moment spent here. Save yourself the trouble and find a different place to stay."

"Best cosmopolitan in town! Excellent service 10 stars!. Always greeted with a smile. The place is relax, and quiet. Staff always go out of their way to make sure you are happy and enjoying your food and drink. Nothing is a problem. Been going here regularly for over a year. Feels like home. Would like to extend my thank you to the kitchen staff too! The food is always gorgeous! Thank you for all your hard work, what a great team."

"Everything was simply perfect for my stay. Cannot thank the diligent staff enough for their friendliness and warmth. I can highly recommend lounge access, the staff up there are simply wonderful, and it’s a great, quiet sanctuary to get work done, & sip on something nice at the same time. As a non-alcoholic drinker they have plenty of non-alcoholic beverages to suit every palate - every moment was simply a joy. Sending a big thank you to the entire team!!"