Hotel Grand Chancellor

"Good location hotel in CBD, the size of the rooms also not too bad but, the lobby looks a bit dull. Need some touch up or renew the look but not bad. The signboard of hotel is a bit dirty, or the wording looks faded. Rooms are great. Newly renovated. Recommended if looking for budget hotel in CBD."

"Great location and awesome buffet breakfast. Service was warm and welcoming. The power point in the bathroom did not work and informed front desk and was informed it would be taken care of but did not get fixed."

"Stayed at this hotel last Friday for one night before flying out to Vietnam. Over all it was a very pleasant stay. The staff were extremely polite & helpful. However one thing we were very confused about? We booked for breakfast & were given complentary tickets we assumed it was complentary but, when we went to check out we were told we had to pay???? Please do not give false promises & just avoid using the tickets. Also the shower in our room was very slippery & dangerous as we are an elderly couple we really didn't find it very user friendly."

"Pros: #1. spacious room, with a desk; #2. in a central location; #3. a great rooftop pool; #4. Restaurant food is yum and not too pricey. Cons: #1. there was construction going on that had not been mentioned when booking, or on the website, or on check-in - instead I woke to the loud sound of drilling, which was awful after a flight when needing a sleep-in to get over time differences. There was no apology or any attempt to do anything when I raised this with reception. #2. The bathrooms have been renovated & look modern, but are impractical and risky: there was a big step up into the shower (which has a very low ceiling) with no handrail to help when stepping back down with a wet floor (& nothing to stop water dripping everywhere). I have a leg impairment and found it very scary & difficult each time I needed to step up, but especially down, from the shower. Would not have booked here had I known of this setup (I’m fine with normal bathrooms but this was inaccessible even for my needs). #3. negligible signage to help you find the pool (or the right door when you need to come back down), and the pool only has a narrow ladder style entry - needs steps."

"Service was fantastic, and location was great. Short walk into China town for food and easy access to most areas. Room was slightly dated though, older TV which would not let me change hdmi inputs. Roof top pool was nice, and the night view was great."