Ramsay Hall

"This is catered accommodation for UCL students. The main plus is that it's very very well situated (5 minutes to campus, 10 minutes to Oxford Street, lots of tube stations and a 24 hour Tesco express a minute away). It's pretty expensive however, and the rooms aren't great. When I arrived my sink had a pretty awful leak that left a puddle on my floor that wasn't fixed for at least a week, and the fire alarm goes off far too often if I'm honest. The food is not terrible, but can get very samey, but at least there's always fruit and veg available and coffee which is a plus."

"This is Covid Testing place now. Test was quick and easy. Had my appointment at 9am, there were no queues, testing site was clean and safe. I had to do the test myself, but staff was helpful and I guided me through this. I received my test result in 22 hours."

"Its a covid testing place where you book appointment and turn up, however sadly the system is really bad as the queue was so long even though I have turned up 45 minute early before my slot, on top the weather isn't the best. They sure need to implement better rules or find a better way of getting people to turn up rather than have people book for appointment slot and wait for over 2 hours to 3 hours! Sadly some people waited and were turned away by the time they came close to the gate as the place closes around 8.30pm. It is ridiculous having to book a test and wait in freezing cold, as there where little toddlers and elderly people. The booking team really needs to see how many booked and work around and make it a safe place for people to arrive and to be prepared to queue. No toilet facilities on top security kept saying it will take another 2 hours once you pass the gates, which I felt bad for this lady who was in front of me and had to leave as she couldn't wait any longer yet she was getting closer to the centre! Toilet should be available for people as the wait is ridiculously long and also there are people with different kind of conditions where they have to access a toilet without delay! It was freezing cold and I was not told that you may have to wait for hours and hours! Be sure to turn up early and maybe wrap up warm! Ideally I wanted the drive thru but it was booked and not many close by available! This should be taken into consideration and make it a safer and easy accessible place as there's no need to over crowd the place and lengthy waiting time seeing its book via appointment! This year has been tough and its not getting any better due to no Strategy nor any logical explanationto how things are getting done! Make it safer and train your security staffs to know rather than make it hard when we question re toilets and how long the wait is! I have given a 3 star as the staff inside were very helpful, and they guided and assisted as to how to take the test, the test can be too overwhelming."

"Best kind of overall hall experience UCL accommodation has to offer. Reception and kitchen staff were absolutely friendly and amazing. Room had its flaws, but was fixed reasonably well and timed after complaints. A perfect place to experience first year in university."