Fairholme Studios 20 Fairholme Road, London W14 9JX

"Great and very safe neighborhood, 5 min walk from the train station, about 15 ride to the main sightseeing places, also a few good coffee shops and small grocery stores around. Friendly and helpful host."

"Fine for a couple but no more. It has two double beds but you can’t use the upper level one of you’re over 2ft tall. The angle that the steps are set at is dangerously steep so my two kids fell off 3 times between them and my daughter badly hurt her leg in the process as there is no grip on the steps. If you’re over 10st in weight, forget about being able to use the bathroom. I’m 14st and could barely move. The electrical sockets are dodgy as everything overheats off it’s charging for more than an hour. To a point where we worried our phones would burst into flames if charged overnight. Last thing, it was about 34 degrees during our trip and there is nowhere for the clammy, warm air to go to as the windows provide no circulation if there’s no wind and there is no useable extractor built in."

"We stayed here in end of July but the apartment that we got was no where near the pictures shown on the agoda site. There is disgusting smell in the hallway as you enter. The rooms are in a crapy shape. Broken things all around. I will post the pictures in tripadvisor. We arrived 20 minutes earlier and the room was not ready and for not a properly cleaned room that was her excuse. We never asked her to give us the room rightaway. We could have waited another 10 minutes to deserve a clean room. The staff is rude (don't care attitude). When we told her that this is not the room we booked and showed her the pictures on agoda. Her reply was talk to my boss and I think she didn't even gave me the correct number. As when called on the number the same voice appeared and then after 1st call she never picked up the phone. Floor is in a disgusting state. There were sharp corners everywhere that are not safe for even adults. Shower hook was broken so you had to hold it in your hand. Drain wasn't working and water accumulated in the shower. Kitchen extractor fan is broken. All in all worst experience and could not recommend to anyone."

"Please avoid this place. Booked a room, but when we arrived the room was occupied and Fairholme Studios did not have any other available room. The only thing we got from the owner is that she made a mistake and there was no room available. This little mistake left 2 children on the street in a foreign country without a place to stay. We could speak to the owner once and than she ignored our calls. She texted: somebody is coming to help us. A lady came who said that repeatedly that her boss made a mistake and she cannot help. She signposted us to booking.com. Very careless owner, I would recommend to avoid this place!!!! Very bad experience!!!"

"I met the new administrator girl, she was lovely and so reliable with my crazy schedule. Very nice and clean room with kitchen and everything ready for me to use. I was surprised. Well communicated with bus and train lines and walking distance from the centre of the city. Quiet area and easy to find. I had the chance to stend my stance even if it was in such a short notice so I was very happy. I will choose them every time I can."