Magnet Kitchens 5B Blackhorse Lane, London E17 6SX

"They say all is well that ends well. At least I finally got my refund from Magnet, with only a six week delay. I also now know not to use them ever again. Guys at customer service in Darlington are nice, they sympathised with how poor the service at Walthamstow had been."

"The kitchens are nice, but the service is astonishingly bad. They have caused us significant grief with having our kitchen designed and delivered. It took numerous attempts to get the design right, as the guy we dealt with (Amarpaul) kept writing the measurements in wrong. When they delivered the kitchen, they left a load of the components in their van. We've now just discovered from our builder that they didn't deliver the cooker hood. Probably worth using another branch if you decide to go with Magnet, to avoid the ineptitude of the people working here."

"We also looked at other suppliers: Wren - far too flashy sales approach; Ikea - too complicated to arrange installation; Wickes - dirty showroom, Mobalpa & Habitat - too pricey so we followed Which report advice. Magnet Walthamstow were very professional, accepted a major change in our ideas half way through the design process, didn't apply a lot of pressure and instilled confidence - something which the media leads you to doubt with kitchen installations. We chose standard units but maximised our counter surface area and opted for a Minerva counter top - definitely worth the extra expense. Despite Covid, the installers were flexible, minor problems were quickly resolved and installation went smoothly. Overall, they seem pretty recommendable to us based on our experience."

"My experience working with Imran at Magnet Walthamstow has been fantastic. The Dunham white kitchen is solid, well made and looks great, and the customer service is hands down the best I've experienced when buying a kitchen. It has been a pleasure to work with Imran, who has been incredibly helpful at every step of the design process. The kitchen was installed seamlessly because of his meticulous design planning, and I cannot recommend Imran or Magnet Walthamstow more highly."

"A truly fantastic service and outstanding quality product. I needed a kitchen for my new 5m kitchen diner extension. I visited the Walthamstow / Blackhorse Road Magnet showroom and I was immediately impressed with the set up and with Howard, the manager. Howard is an expert in his field and it became clear very early that Magnet were a professional outfit compared to the likes of Wren. I had my first design meeting with Imran. Imran understood my requirements and was absolutely fantastic, extremely knowledgable and drew a very practical and pragmatic design which exceeded my expectations. Imran visited my property to measure and was great with his communications, timeliness and always responsive to my queries. The quality of the product is top class. My utility room cabinets are from Howdens - the quality of Magnet is far superior - can see why a magnet won the which awards! For such a large undertaking of work Magnet were so easy to work with and it was really enjoyable. Absolutely delighted with my kitchen. Thank you so much Imran and Howard!!"