Sola Kitchens 17 Wigmore Street, London W1U 1PQ

"LOVE my kitchen - good quality - if something needed changing it was never a problem - the installers nice and considerate - thank you!!!"

"update: 1. bespoke: pls see email from Matt Collins telling us we had to choose between two drawer layouts on 7th dec "the offering with the Nordic style to two styles in each base cabinet height, the 725mm and the 775mm high." "Please advise which you prefer and sorry again that we do not have an unlimited option list." 2. its about the lack of clarity - that is our view. what we were told and agreed in person with one sales person was then not implemented with another and it make it complicated. we had to continuously ask and ask and ask. 3. it was again the lack of communication on your salesperson side that was inexcusable. when one asks multiple times (again i can share dates) if you can meet our agreed deadline and they dont meet it, then it is disappointing and not ok. it definitely helped speaking directly to fulbrook, the 3rd party you used, when we had to find out the timeline for the missing parts. 4. a few is not 18. 18 mistakes and missing parts. and it is a shame you cant apologise for this but again want to defend it. i understand you wouldnt want this review on your website but you also have to appreciate how upset and disappointed we are in the process and the kitchen, which is only amplified given how much it cost us. we feel very sore from it. and i feel its right to let others know. i also think Rita should take down her reviews as it makes it sound like she is customer when in fact she works for you. my review: We have had a really disappointing experience with Sola. (1) we didn’t find that they were truly bespoke. They outsource to different manufacturers who have their own limits. (Weirdly also led us to believe the ‘workshop’ was based in Sweden rather than Wiltshire and using it as an excuse for the delay we had (2) they made the design process SOOO complicated and opaque - we constantly had to challenge them over things, which took up so much of our time (3) we checked several times that they could meet the agreed timeline - in the end they ignored the question as they knew they couldn’t meet it. Which had big disruptions to our build and added cost to us - (4) the kitchen eventually arrived with so (18!) mistakes and missing parts. Again likely due to them outsourcing the manufacturer not bothering to check - we didn’t get it corrected until over 3months later, (5) they don’t fit the kitchens themselves We would just recommend going elsewhere."

"I can highly recommend Sola Kitchens!! Brilliant products and excellent service - fantastic!"

"Beautiful bespoke designs with a brilliant team. Client service at the highest, couldn't be happier. Highly recommend as I very much enjoyed my experience with Sola."

"The new Sola Kitchens Showroom on Wigmore Street showcases V-ZUG appliances in a beautiful display. The team at Sola is a pleasure to partner with, each member of their team is extremely attentive and professional."