IKEA Greenwich 55-57 Bugsby's Way, London SE10 0QJ

"As always it's very much laid out so you pretty much have to see everything - great if you're my wife, not so great if you are me and want to get in, get the item you already know you want from extensive online research (once seen with own eyes for quality and durability) and purchase then leave! All in all, can't grumble though, having a wander through the whole place can remind you of other things you forgot you needed and also provides a bit of inspiration for the things you didn't know you wanted/needed! Fair on price as always, you get what you pay for is what I usually find. And haven’t found the new items (office desk, raising to standing desk - manual) and some small kitchen items as well as a rug, to be anything other than good value for money but of course only time will tell. Staff can be a bit hit and miss at this particular store (Charlton) and it’s not new enough anymore to use that as a teething problem excuse. I’ve found that from one member of staff to the next it’s very much hit and miss as to how much help you will get, how knowledgeable they are (appreciate this can vary depending on training) but more importantly; how friendly they are - this one doesn’t need much training, it’s common sense and practice in retail - and it doesn’t make customers feel very good about spending if you can’t even be bothered to crack a smile, interact or show any form of customer service/friendliness. So that element needs improvement on. There was also a discrepancy as to price but could not get the help in store to rectify so decided to buy and give customer service a call to see if they could help, still haven’t got through yet so another review will be added (or this one amended) once that has happened. All in all only the service (and the hit and miss nature of it) let’s this down to a 4 star. I hope this improves or I will revert to using the one at Lakeside."

"This store needs to be redesigned totally. I am not going on a fantasy park trek, I just wanted a few items and had to trek almost 2 football fields to find them. It is NOT disabled-friendly. Total chaos! Checkout took almost an hour. I would never have gone there if not as a favour to someone. The staff are excellent though; very friendly and helpful."

"Amazing experience in Greenwich with plenty plenty of collections. The place was so clean and good smell. The customer service was top notch and also the food they served was average but at the exact price. The furnitures are on offer. Must must visit. It is just outside the bus stop. Easy to travel no hassle at all. Found it good! Menu is £5.99 per plate."

"I like IKEA food. Also most of the furniture in my house is from IKEA. I don't like assembling them but I have no choice. This IKEA is pretty big. You can easily get lost inside. Sometimes I feel like it's a maze."

"Love what they do with ply... Including their furniture too... Also the Veggie balls are tasty with a side order of mash an jam was interesting.... Shame I forgot my family card otherwise I'd have got a free tea :("