Furniture Xpress Ltd 440-442 Bethnal Green Road, London E2 0EA

"Delivered and fitted But at different random times during the day. Normally when receiving a furniture delivery; you’d expect them to do the fitting straight away. Lastly when requesting the order over the phone; the guy on the phone seemed at bit confused when I requested to do payment via money transfer instead of cash in hand, I don’t think he realised it was 2022. He didn’t get my address details right nor did he even bother to notify us about any delays (which there were). His service over the phone wasn’t great to say the least. But the wardrobe itself was decent"

"Chinese guy (‘Ming’) is really rude to anyone and everyone. What’s his problem? Went off on one when I asked a simple question. This guy has serious anger management issues."

"To be very honest this is the worst store I have entered during my lifetime and I mean it, the customer service is disgusting and disgraceful for many reasons. One of the reason is I had purchased 2 cupboard which came with missing parts like screws & handles & etc when I confronted the employee about the issue he started say “it’s your mistake” as in me. His attitude and manner was unacceptable. Another employee sat on his phone and kept asking us to wait for the other employee so we could be seen. Honestly No quality, No service, No manners! Shame on them. Wouldn’t recommend to anyone & my rating is 0."

"Not only expensive for basic items but also dangerous (mirrors). After only few months of getting the wardrobe with mirror, the mirror itself detached and cracked itself over my computer chair, luckily I was not there at that moment. Had it been a child in the way this would have been a very different review.. Suffice to say the items sold there are expensive and garbage"

"Very disappointed that they charged me full price and gave me the display unit. When called the owner completely denied it but did he little realise that when I bought the chest of draws I saw a mark on the top and took a picture of it and the one they delivered has the exact mark. Also when I was there the worker was shrink wrapping a unit that was on the shop floor which rang alarm bells hence why I took the picture. Absolutely disgusting!!"