Balham Beds

"Terrible service. We ordered a bed for out Tenant's on their move in day. Balham Beds forgot to deliver the bed. Called them and just got told nothing they cam do as the warehouse is closed. We will never use these again"

"Popped in today to buy a mattress due to poor quality one purchased from Dreams. Super friendly guy and helped me pick the right one for me. From past experience, quality mattresses have been from independent shops rather than chain stores. Can't wait to receive it in a few days."

"Most amazing furniture shop in London, the staff is extremely helpful and dedicated. They takes great efforts for his customers and makes sure they’re well satisfied. Great prices, quality and a variety of beautiful furniture as well!"

"I made a purchase from this store for my bedroom. There was a manufacturer error, and it took them 7 months to replace the faulty part. However, getting to that point was a hassle from my part as I had to make sure regular visits to the store so that they don’t forget me because even they promised every time, I never had a follow up call from them. So had to go and check every so often. If I did not remind them regularly, they wouldn’t be bothered to fix the issue. When they came today fixing one issue, they created another issue and asked me to call the shop to get it fixed even though I insisted them to have a look while they already made a visit. So 1 star for very very poor customer service. Be careful when you shop and keep your expectations low!"

"Excellent service. Very friendly and knowledgeable staff. Even though I was only buying a pillow, the advisor was more than happy to spend time helping me choose the best one. I will certainly remember this shop for all bedroom furniture purchases in the future. You just don't get happy, friendly, helpful customer service advisors that often anymore so it was a breath of fresh air."