Moxy York

"First time staying at a Moxi hotel, which is owned by Marriott Hotels as I understand it. First impressions where it's very modern and the deco stands out. The staff are all super friendly and helpful and the room was clean and TV even had ability to cast your streaming services from your phone to the TV. The hotel has a fitness room, gaming areas and cocktail bar. Breakfast is a buffet full English, although I must admit the ingredients taste a bit poor quality but it's okay. I would stay there again."

"Have never stayed in a Moxi before and not sure if I will again. Two nights of exceptionally poor sleep due to overheated room you can't cool down enough and a marshmallow for a mattress and I am desperate to get home to my own bed and cool bedroom. Pros Staff lovely Good hot shower Curtains are truly blackout. When closed at night the room is plunged into Stygian darkness which is excellent. Awesome soundproofing. Room and bathroom clean. Cons Overheated room and no air con beyond a window which only reduced heat slightly. Mattress is a marshmallow so sleep difficult as I felt I was constantly being smothered/ sinking. Breakfast vastly over priced for what it is. Same items, done much better and for less by Premier Inn. Overall- meh. The sleep deprivation really put a crimp in my stay meaning I was unable to get around as much of York as I wanted to because I was exhausted after the first night. Personally, I will stick to Premier Inns when using a hotel chain in future - fab mattresses, room temp easy to control. Yes, sleep quality is that important to me."

"We had a pleasant stay. Very modern hotel but eben the queen size rooms are quite small and have no storage / wardrobe space. The staff are very friendly and helpful. Special shout-out to Diva who was super caring and checked in if everything is well at our stay. Thanks Diva, you made us feel welcomed and looked after. The only downside was the very strict check in timing. We arrived around midday but were told that rooms are only available after 3pm without checking if maybe our room would already be available. We would stay here again!"

"Style over substance. Pretty and trendy but rooms small, beds uncomfortable and with only one pillow ( asked for more but didn’t have enough for all our party) no bottled water in room and couldn’t even purchase any from the bar. Aircon wouldn’t work. Two hooks on wall in place of a hanging rail. Clean and good location but not 4 star facilities in room by any stretch."

"for families, hotel choices are sometimes limited. we were thankful we could all fit in one room, it was an accessible room, so the bathroom was quite large, but had 0 space for any towels or belongings. there were 2 little pegs on the whole blank wall of the bedroom, kind of bizarre that they had 2 hangers and 2 pegs. we had the sofa bed made up for the kids, and their mattress was basically a blanket over springs. Our bed was ok, but only came with 1 pillow for each person. however when we asked for extra pillows they came immediately and gave us 2 much better pillows! but honestly, the vibe of the hotel was just not what I was expecting. the board games downstairs in the bar were fun for the kids, but it just felt like one large party hotel. weird lighting throughout... Friday night was so loud and so crowded. Also, very confusing that there wasn't a separate check in area, we had to check in at the bar, a very crowded and loud bar. For a Marriott, its definitely unique..... The staff was nice and friendly, and we all loved the friendly dogs too!"