Walmart Supercenter

"Hate when no registers are open I dont do self check out. Cant use WiFi to find food on aisle they want to you use your email. No thanks I dont need them to give out my email and get scam virus junk"

"Pickup and delivery department are awesome and so helpful. However, lady inside the Walmart customer center at 9:40 AM Feb 25, 2024, elderly woman with a white bob cut and black rimmed glasses, was extremely rude and unhelpful. Her mother raised her wrong. She told me there was no way for her to contact the delivery department and that I had to "go outside and find one of the pickup people in a vest and bother them". I called Walmart store phone number and it immediately told me to press 4 for delivery and pickup department. If this old bat at the customer center doesn't know the directory extension to call another department from the public number, maybe she's too mentally addled to hold a job that should go to someone coherent. She kept saying she wasn't allowed to contact other departments on the phone "because of Covid", but that I was supposed to go outside and harass the pickup employees face to face to get help. Absolutely insane woman, they just hand out jobs to dementia patients or something."

"Update from 1-14-24: I guess I am going to drop another star because I keep having the same issue when I make purchases from this Walmart. This Walmart must not look at their reviews as it refuses to put the customer first by not having more cashiers available to check customers out. As shown in the picture, only one checkout is available, and 3 checkouts have no cashier. Meanwhile, all customers in cashier and self-check lanes are waiting quite a while for purchases to be rung up. Please, Walmart, consider the valued customer's wasted time and help to support the labor force by having at least 2 cashiers available to check customers out in a more timely manner. Thank you for listening! Update from 10-21-23 Here we go again! This time, when I checked out with a cashier (glad to see one available), both digital screens for customer viewing as items were rang up, were either slow or not working. I even made the comment that it was pretty bad when the human was faster than the computer! I will say that the cashier was very friendly and understanding about the ordeal. They also have a nice selection of Halloween candy and other items. Updated from 8/11/23: This visit was for a couple of returns, which took a while because they only had 1 employee working in that section. Another employee arrived to help, and the first employee finished with the return she had and left for lunch, leaving those in line with the same scenario as before of a long wait in line for service. This Walmart seriously needs to make a few changes to better serve the community. I unfortunately had to drop another star for this. When I see improvements, I will upgrade my reviews and add stars as I see they are earned. Updated from 7-26-23: Disappointment from today's visit: I'm still amazed that all the open checkout lines are self check here! Another customer and I each had to request that we be checked out by an actual cashier! As much as Walmart makes and they want customers to check themselves out! I feel I should do my part to help cashiers keep their jobs and not add to the homeless rate, which just seems to be steadily increasing. I'm seriously disappointed in Walmart for this lack of care for the labor force and am subtracting a star for this. Positive reflection from today's visit: I must add that the clearance items I found today were worth the trip. Updated from 3-13-2023 I'm adding a star back on... the store is cleaner, the cashiers are always so sweet to me, and Victoria, who runs the ladies' dressing room, is a pleasure to talk to. The other employees all seem to be very helpful and in good moods. The only downside to going in or coming out of this Walmart is the number of homeless people that are around, and someone always hits me up for some change, which I rarely have. Olriginal post: I guess it's just since the pandemic that it's a little harder for stores to keep full stock of some items so it's probably not Walmart's fault that part of the few of the items that I wanted were out of stock. It was fairly easy to check out, and the employees were very helpful. Update 12-16-22 I took off a star (originally a 4-star review) because the ladies' restroom really needed attention, and the store seems to have gone down a bit since it's opening."

"The online order pick up service is extremely unreliable. We’ve tried them multiple times and majority of the time the order is cancelled on us or very very delayed or most items were not found and couldn’t be substituted for some reason. It’s very irritating, especially when your depending or planing meals around the grocery order and they don’t cancel it or tell your it’s been delayed until it’s time for it to be picked up. On the bright side they refund you quickly at least but definitely will not be using this location anymore."

"Came to this Walmart to buy some food and essentials while we were Tucson before beginning our road trip. The store kids very well stocked and well maintained. The staff is very helpful."