Avis Car Rental
100 Clarendon Street, Boston, MA 02116
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
7:00 AM - 5:00 PM
Photos
Location & Phone number
100 Clarendon Street, Boston, Massachusetts 02116, United States
About the Business
Welcome to Avis Car Rental, conveniently located at 100 Clarendon Street, Boston, Massachusetts 02116. Situated in the heart of Boston's vibrant Back Bay area, our location is ideally placed for both business and leisure travelers. Just minutes away from the Museum of Fine Arts and a short distance from Fenway Park, our car rental service is perfect for exploring the rich cultural and historical attractions of Boston. Whether you're visiting the Boston Convention and Exhibition Center or enjoying the shopping and dining experiences nearby, Avis at Back Bay Station is your gateway to the city.
We offer a wide range of vehicles to suit your needs, including luxury options like Jaguar, BMW, and Mercedes. Our special promotion includes one day free of daily time and mileage charges on intermediate through full-size four-door cars for rentals of three days or more. Please note that taxes, fees, and optional items are extra, and terms and conditions apply.
Our office hours are Sunday from 7:00 AM to 5:00 PM, Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 7:00 AM to 5:00 PM. We are closed on major holidays, including Labor Day, Thanksgiving, Christmas, and New Year's Day.
For added convenience, we offer a free pick-up service. Please contact us at least 24 hours in advance to arrange your pick-up. Remember, our location cannot pick you up at an airport that has a Budget location.
Whether you're in Boston for a short trip or an extended stay, Avis Car Rental at Back Bay Station is here to provide you with a seamless rental experience, offering quality vehicles and exceptional service to make your visit unforgettable.
Reviews
"The worst service i've ever found. I've changed three cars befor having the car working. I live wothout correct contract, the plate number on it was of the first car. I try many times to contact them by phone but no one reply. Also custom service of Avis Us do nothing. Extracharge on rental prepaid by Expedia. Never Avis Again"
"Car was dirty and only an 1/8th tank of gas. Felt generous giving 2 stars because he cleaned the windows."
"Avis at 100 Clarendon Street Boston MA Good points: Quick car pick up to get the paperwork and car keys After we finally got out of the garage the car performed without issue Bad points: 1. Agent did not walk through the rental agreement and I had to quiz and question the agent to get answers to my questions and all he said was talk to the guy on the 5 th floor 2. After speaking to the guys on the 5th floor they confirmed that the gas tank was full and after more questions they finally handed me the car damage report form which listed the bumps and scratches for me to check …… these are very important points and I should not have to drag information out of the Avis agents … it’s obvious to me they need retraining. 3. The location of this Avis Branch is in a garage in the city center…… it’s a night mare and it took 45 minutes just to get out of garage …. Which was extremely frustrating"
"I was rented an electric vehicle at this location with a 20% charge, not nearly enough to drive to my destination in Rhode Island. I stopped along the way and attempted to charge the car. After two hours, the car failed to charge. I barely managed to arrive at my destination, and then attempted to charge the car for 6 hours. Still no charge. I was left with no recourse but to call Avis for service. The car was towed and I had to spend $60 to take an Uber to the nearest airport to pick up a replacement. I spent half of my vacation day dealing with this problem. Now Avis has sent me a bill for $600 to pay for the tow! I have disputed this, explaining what happened and they still want to charge my card. Do not rent here. They will give you a defective car and then try to charge you $600 to fix the problem they caused."
"I am writing to express my deep dissatisfaction with the service I received at your location during my recent rental experience. I have always heard positive things about Avis, which makes this experience all the more disappointing. Upon arrival, I was pleased to see that the line to check in was not long. However, my initial relief quickly turned to frustration as the process was excruciatingly slow. The efficiency and professionalism I expected were sorely lacking, and it took an unreasonably long time to get through the check-in process despite the small number of customers. To add to my frustration, I was informed that the vehicle I had originally reserved was unavailable. This was particularly inconvenient as I had made my reservation well in advance, expecting that my chosen vehicle would be ready for me. Instead, I was given a Toyota Tacoma, which was far from satisfactory. The Tacoma was in poor condition: it reeked of weed, indicating that it had not been properly cleaned or inspected after its last use. This was not only unpleasant but also unacceptable from a hygiene and safety standpoint. Furthermore, the interior of the vehicle was dirty, further demonstrating a lack of attention to cleanliness and detail. This experience has severely undermined my trust in Avis. Given the poor service, the unavailability of my reserved vehicle, and the unacceptable condition of the replacement vehicle, I cannot recommend Avis to anyone. This will undoubtedly be the first and last time I use your services.I hope that you will take this feedback seriously and work towards improving your service quality. No customer should have to endure such a poor experience."
People Also Viewed
-
A and I Auto Repair405 Cambridge St, Allston, MA 02134, United States
-
Mary's Travel Multi Services171 Green St, Jamaica Plain, MA 02130, United States
-
C and C Auto Service1690 Hyde Park Ave, Hyde Park, MA 02136, United States
-
McCracken Automotive Service107 Spring St, West Roxbury, MA 02132, United States
-
Akiki Auto Repair1035 Hyde Park Ave, Hyde Park, MA 02136, United States
-
Cambridge Street Auto Service445 Cambridge St, Allston, MA 02134, United States
-
Parkway Toyota of Boston Service Center1605 VFW Pkwy, West Roxbury, MA 02132, United States
-
Forest Hills Auto Service235 Hyde Park Ave, Jamaica Plain, MA 02130, United States
-
McCracken Brake & Tire, Inc.510 VFW Pkwy, West Roxbury, MA 02132, United States
-
Ming's Auto Repair14 Rena St, Allston, MA 02134, United States
-
PC Auto Repair104-110 Empire St, Allston, MA 02134, United States
-
JCB Auto8a Rugg Rd, Allston, MA 02134, United States
-
Arborway Auto Services Center207 South St, Jamaica Plain, MA 02130, United States
-
Goodyear Auto Service635 American Legion Hwy, Roslindale, MA 02131, United States
-
Brakeman's Auto Repair3427 Washington St, Boston, MA 02130, United States
People also searched for
- Auto Parts
- Auto Hire
- Back Bay Station
- Bmw Rental
- Boston Car Rentals
- Car Rental
- Car Rental Deals
- Car Rental Promotions
- Car Rental Services
- Car Rental Usa
- Daily Car Rental
- Four-Door Cars
- Full-Size Cars For Rent
- Intermediate Cars For Rent
- Jaguar Rental
- Luxury Car Rentals
- Luxury Cars For Rent
- Massachusetts Rentals
- Mercedes Rental
- Mileage Car Rental
- Rental Cars
- Us Rentals
List of local businesses, places and services in Massachusetts
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos