Cambridge Street Auto Service

"Just got an inspection sticker and it only took ten minutes! Super easy process. Would recommend!"

"Went there for the inspection, did not expected it do that fast. Strongly recommend!"

"Please avoid doing business with these guys at all means. The owner Brian is dishonest. I got an initial quote of $800 to replace the bumper from a guy called Rafal. But it took them 2 MONTHS to finally replace. They are incompetent. Also they UPCHARGE TWICE. The first time they asked me to pick up the car, said they had to buy an extra bracket, $250 additional. The third time they couldn’t name the thing they replace. $65 additional. They said it’s something external but they just didn’t include in the original quote. Unprofessional. They upcharge cuz they can. We called them 5+ times to followip, waiting in the shop for 30 min each time they call us to pick up. We dropped off the car 3 times. I had gotten my car detailed at this place. They didnt clean the car throughly the first time and I had to go back the next day to ask them to finish. Thought it was an accident but seems like they consistently avoid to finish the job they are paid for."

"Took my vehicle to CSA to be repaired after an accident. Upon picking up my car (which was in the shop for two weeks) the auto shop presented the bill to me instead of my insurance company. I paid the bill since I was told by the auto shop that it had been pre approved by my insurance. Only now do I realize that the receipts they provide are not valid as they do not show individual part numbers and prices. Without knowing, I paid a surplus of $500 to auto shop upon picking up my car. When asked for a invoice by my insurance, the auto shop denied. After waiting a month for my insurance to obtain an invoice, I called the auto shop to get one my self. They said that the insurance did not ask for an invoice. So I gave them my email and requested that the invoice be sent to me. Over a month later, after two emails and three calls to the shop, I still have not been able to obtain an proper invoice for the charges made on my vehicle, different and conflicting responses given by the auto shop every time I called. I asked for the owners contact information and was refused. The manager, Brian, presents as friendly and upfront but after this experience of not being able to obtain something so basic as an invoice, I can only conclude that this shop is dishonest, deceiving, and engaging in pricing/parts fraud. A complaint was filed with Better Business Bureau."

"Came in to do an inspection ar 5:53pm When I approached an employee and politely ask if they could perform a car inspection, he just said NO. So customer service is very low, as I would expect with service, im not aure"