Chevron Oceanside

"This is an exceptional store, Jorden is an exceptional area manager. Not only is he kind but also professional and knows how to defuse a situation. His customer service is excellent! I appreciate people like him! He changed my bad Experience into a positive one! I will definitely be back! Thank you"

"The gentleman that fixes the car wash here is very nice and respectful."

"Bought the unlimited car wash. The app did not work today and I had to pay additional because people were lined up behind me. Went inside. The rudest girl behind the counter said she couldn't help that I had to contact the manager. I ask if he could call me. She said he wouldn't call. She gave me a crayon and piece of paper to leave him a note. After leaving a message on the app and calling to let s a message at the corporate H&S Office, I didn't receive a call back and it's been a week. Also their website states 24/7 support but when you call they give the hours 8-5 M-F. These people are not set up for business. So purchasing the unlimited car washes is a gamble. It may or may not work. I did figure out that if you close everything on the phone before trying to use, you will have better luck with it working. (Like audiobooks/podcasts)"

"Locked in Bathroom - think twice before using this Chevron station - employees and management have no regard for their customers. This evening the men’s bathroom lock broke and I was trapped inside for 45 minutes. The employee behind the counter took a minute to try and open the door and when it wouldn’t open the employee called the manager who hung up after saying “there is nothing I can do”. Then the employee went back to helping customers and ignored my situation. My wife took action and called the fire department. The Oceanside Fire Department are my heroes - somehow they were able to move the deadbolt and get me out. When I was leaving the employee would not acknowledge me so I went out of my way to say “can’t I even get an I’m sorry”. I will find another gas station to give my business to. I am usually not a complainer, but I thought you all had to hear this."

"I used to love this chevron, it’s close to my home, convenient and never had a problem with customer service. Except lately.. nights ranging between 10pm-midnight when the short middle aged male is working the doors are locked and no one comes to the window. On other nights when female employees are there, the doors stay open til midnight and they are never away from the register. When the male is working the night shift, the hours to go into the store are inconsistent. I watched him turn away multiple customers before midnight. He even told one female to go get what she wanted to buy there from Winco down the street. Tonight I went down there around 11:45 to get gas and went up to the door and it was locked. Another customer was already waiting there and mentioned that this happens often and he had been waiting there for 45 minutes already. As I was leaving I saw the male employee finally unlock the door and let him in. I’m assuming his shift ends at midnight and for the last two hours of his shift he locks the doors and ignores customers or tells them to go somewhere else. He’s literally telling customers to spend their money else where and they will and will not come back if this continues I guarantee it. This has only been an issue during in the last year while this certain male employee is working nights. All the female employees at night are wonderful and I’ve never had an issue with any one else but him."