Starbucks 901 Massachusetts Avenue Northwest, Washington, District of Columbia 20001

"Same review as others. Long lines, understaffed, and glacially slow service. Good thing I had a full hour to kill…"

"Rudeness and unwillingness to work from the employee’s here. Go somewhere else couldn’t even complete my order."

"My doughnut was still in the plastic. I asked them to warm it …and was advised the manager said “No” . I don’t want a cold hard doughnut ."

"Perhaps this location does better on a normal day but if there is a large convention in town, I highly suggest finding a different location. They close at 4pm and I got in line right before 3pm. There were only 3 baristas at the time and one apparently up and left at 3pm leaving one person on the register/hot orders and one to make the beverages. They were running out of items left and right. After a 35 minute wait, I finally managed to get to place my order. They didn't have iced tea and I guess no body on staff to make more. They said they were out of Frappuccino base and I think they just didn't want to take the time to make one. Neither lady seemed to care about the service and the barista moved at a snail's pace. Slower actually. I decided to just cancel my order and leave. I walked across the street to the location in the Renaissance, and via mobile order (which this location does not have), I was able to get my drinks in the 5 minute walk there. What a difference, and that staff seemed to care! Do yourself a favor and don't use this location unless your first in line."

"Convenient location for those staying at the hotel or nearby, but plan on standing in line for 20-30 minutes waiting for your order. Employees at this location don't seem to care much about efficiency or the timely service Starbucks stands for."