Enterprise Rent-A-Car

"This morning I was left in the lurch by the Ford dealership- the staff at this Enterprise location were terrific. Picked me up, and handled the short-notice rental request smoothly. I've dealt with several Enterprise locations in Lee County and this one is definitely head and shoulders above the rest."

"Best Enterprise around! John was excellent, very helpful, and he was able to answer every question I had. Would recommend to anyone!"

"Jack and Noah, I wanted to take a moment to express my deepest gratitude to both of you for your incredible help in saving our family vacation. Your exceptional service and quick thinking turned what could have been a disastrous situation into a memorable and enjoyable trip. Despite our numerous reservations through Enterprise customer service, we faced the unfortunate reality of arriving in Lehigh Acres to find that the 15-seater van we had booked was unavailable. The Enterprise branch on US 41 left us stranded with the excuse that their phone was not working, leaving us feeling helpless. However, you both swooped in like guardian angels from the nearby branch of Estero, and I cannot thank you enough for your swift action and dedication. Thanks to your efforts, our family could embark on our vacation without further delay, and we had a fantastic time exploring the Cabin in Georgia. You both exemplify what exceptional customer service should be, and your professionalism did not go unnoticed. Thank you again for coming through for us when we needed it most. We are incredibly grateful for your assistance and will never forget the outstanding service provided by the Estero local Enterprise team. DHudson"

"From pickup to drop off my experience with Enterprise staff was positive. I also liked being able to monitor and adjust my dates via email and extend my time at the local office nearby. When returning my rental to RSW airport I was greeted and assisted by a very pleasant and helpful young man, thank you AJ. I will definitely use Enterprise in the future!"

"After someone hitting my car, their insurance covered for me to get a rental while mine was being fixed. I first did not receive car big enough requested(May have been insurance company’s fault).Received a bigger vehicle after having the vehicle for a few days, received a phone call from enterprise that they needed to swap out our cars and it was not going to be the same size. We said we need a big enough car for multiple different reasons. They said the former people that had our car left something in it and we said we Able to let them come and search through it. We don’t like to make changes for our special needs son who has a hard time with change. So a representative came to come and look through the car and then proceeded to tell us that the people believed they left a fire arm hidden in the car. I couldn’t believe it I said, take this car immediately away.. I let them know of the new car we needed to have replaced. I couldn’t believe that. They didn’t tell us that from the gecko, I have a special needs child that has no idea what a gun looks like and the dangers of it! They couldn’t find us a comparable car and said we’ll just returning to the original, for we look through it and didn’t find anything I was in shock and said no!!"