West End Self Storage 48 Oneida Street, Oneonta, NY 13820

"Called and explained situation of moving back to area and needing storage. They said they had one available. I asked how I could go about securing it as we live across the country. Woman said she would find out and call me back within an hour. 1.5 hrs went by with no call. I called back and she stated she had just sold it. Thanks for the phone call back. I could have had a friend come do agreement and pay for 3 months in advance for us. Horrible customer service."

"After 3 years of renting we get a call there's NO storage space for students this year, seriously, in February, WESS used to be about friendly, great service, now they're leaving all the students out, best to find other options. 3/20/20 update - I received a call shortly after my review stating they did have storage if needed. After I had reached out to several other self storage places but not booking. I decided to go back to West End with all colleges being moved to "online" only and "stay in place" being enforced in our state. I felt it was the fastest, closest to campus and my girls knew where it was. It takes a lot to go back to customers when you already told them there wasn't space. This was really important since we're out of state and timing was important, I'm glad it worked out (even though it's much more than prior years), it was worth it to me to get everything packed up as quickly as possible and put into storage. Thanks WESS!"

"Great price to storage nice people"

"Very nice people very clean. Great price"

"As a first time renter they made everything nice and easy. I highly recommend this customer focused business"