Oneonta Ford LLC

"Be careful with this dealership! My experience started out good - sales woman was helpful and kind but lacked training leading to a comment that was made about a vehicle that I purchased, and they did not stand behind her comment when an issue arose. Service department completely dropped the ball. Their lack of knowledge dealing with a non-Ford vehicle that I purchased from them, resulted in me being told to bring in my vehicle for an issue they never would’ve been able to fix or clear. They tried to clear codes which ended up voiding my extended warranty (also purchased through them and do your research because their reviews are terrible). They did not ask me prior to doing this and after I was told what was done, I asked if this would effect my warranty and was told “it shouldn’t”. Another dealership in Yorkville ended up helping me and covering my repair bill out of “good will” because they felt bad with what Oneonta Ford put me through. If you purchase a Ford brand new from them, you may be okay but I would not recommend buying a used Ford (other locals from our town have had issues with their service dept as well) and certainly do not buy a non-ford vehicle from them. As a local business owner in a nearby small town, having integrity is everything. This dealership does not. The lack of knowledge in the service dept is also concerning. Just be careful!!"

"I worked with Kevin on the purchase of a Ford F150. It was not an easy deal and he was extremely helpful and was willing to go the extra mile! This is the second vehicle we have purchased from oneonta ford and I am happy to continue working with them. Kaylee in the service department is great with getting you in when it takes other dealers weeks to get in. Highly recommend!"

"Had a consultation with Kevin on a good word and he lived up to it! I was pleasantly surprised with how knowledgeable he was and how willing he was to help. I'm a very educated, discerning buyer and I do not live local, but Kevin took a chance anyway and delivered excellent service! He was very easy to get along with as well! Although I ended up buying elsewhere because I was better able to get what I wanted locally, Kevin's customer service was outstanding and worth sharing publicly! If you're local and want to buy from someone who generates business naturally without nonsense, loves his job, and provides service with a smile, ask for Kevin! TEN STARS!"

"Stopped in a little over a month ago to look , my lease was up in April and really wanted to get back into a ford . Didn't really find what I was looking for but wasn't that concerned still had over a month and they said they would look and find something for me. 2 weeks goes by I call and she said she's moving into service dept.and she will give my info to her manager. It's now April 1 and have not heard from them, luckily I Stopped at Williams Ford in Vestal and gave me a great deal, wifes looking for a new vehicle also,won't be going to Oneonta Ford. This isn't the first time I have tried to deal with them."