Brooklyn Chrysler Dodge Jeep RAM

"From the day I walked to this location I felt welcomed. My experience there was really amazing. I was so nervous about trading my Previous car but I explained my situation to them that I was struggling they gave me so many options on financing and cars so they can help me manage. Victor and Tasha were amazing . They were so patient with me and they made me feel confident and calm . I am so happy with my new car . I thought I was not able to get out that lease but they helped so much . 10 10 across the board . Victor is an excellent sales person. I would recommend everyone to him . Thank you again !"

"I recently had the pleasure of leasing a new Grand Cherokee from David at the Jeep dealership, and I couldn't be happier with my experience. David's incredible patience and dedication to finding the perfect deal for me truly set him apart from the stereotypical car salesman. From the moment I walked in, David was attentive and eager to understand my needs. He worked tirelessly to crunch the numbers and explore various options, ensuring I reached the monthly payment I was comfortable with. His professionalism and commitment to customer satisfaction were evident throughout the entire process. If you're looking for a hassle-free, personalized car leasing experience, I highly recommend seeking out David at the Jeep dealership. He'll go above and beyond to make sure you drive away happy."

"I’m not sure where to start with my rating, but overall it was truly satisfying being able to have a great experience and also get the vehicle I wanted. Everyone was so helpful and friendly, I didn’t feel not one bit of pressure to buy a car nor did I see any aggravation in the team that assisted me. For starters Trisha assisted over the phone and found the vehicle I wanted in her location and set me up with Victor to assist once I arrived. Victor was super, super helpful and pleasant he definitely helped me and truly let me leave with a smile and not overwhelmed with my purchase. He was informative, patient, friendly, knowledgeable and very helpful. Overall Victor deserves a raise plus bonus ;) Let me not leave out Gabby and Steve, as to they were also an addition to the amazing assistance I received. It was a team effort and everyone there was very helpful and friendly and I didn’t feel pushed nor pressured by. I strongly recommend and encourage you to go here if you want a professional and pleasant experience with buying a vehicle. There’s many options and I’m sure they can assist you with what you desire. Thanks Jeep team, I truly appreciate all of you! My truck is BEAUTIFUL and I’m super pumped I purchased her!!!!!!!!!"

"STAY AWAY FROM THIS DEALERSHIP. I leased this 2021 Jeep Cherokee on 07/2021. Not sure why and what happened, the car just wouldn’t start since last night 03/09/2024. I tried to start the car again today 03/10/2024. Still not working. I called the Jeep customer service and they said they will get my car tow to the closest dealership which is this location. The representative told me to give the dealership a call to tell them that my car will be tow to their location. I called a few times and they didn’t pick up. Then I needed to reach the sale department and the lady picked up my call and transferred me. But no one pick up the phone at the end. Then I called again to the sales department. The lady said she will send a message to the service department and they will call me back within 15 minutes. Finally I got a call back from the service departments. I told the lady that my car will be tow to their location because the car isn’t working. Then she said the service manager were all left for the day. And they don’t have any open appointments for me. And she said it’s gonna take a few days to have an open appointment for me. OF COURSE THEY SAID THEY HAVE NO LOANER CARS AT THE LOCATION. Why am I paying for a car that has problems? And there’s no loaner cars for me when the car has problems? I don’t understand this. This is really wasting my time and my money. I didn’t expect the car would have any problems when the car is only run around 28000 miles. I feel hopeless everytime when I deal with all these car problems with this dealership. They only want your money. They won’t help you when your car has problems. STAY AWAY FROM THIS LOCATION."

"I would like to express my sincere appreciation for the outstanding service I received at the Jeep Chrysler dealership. I had the pleasure of working with Nick, Christian, Gabby, and the entire team during my recent visit, and I must commend them for their exceptional professionalism and dedication. Nick, in particular, went above and beyond to assist me in finding the perfect Jeep at a reasonable price. His expertise and guidance were invaluable throughout the process, and I am truly grateful for his assistance. Moreover, I was thoroughly impressed by the proactive approach and collective effort of your team in addressing and resolving all my concerns promptly. Their commitment to customer satisfaction is truly commendable. I would like to extend my heartfelt recommendation to anyone in search of a reliable dealership to consider visiting yours. The welcoming and friendly environment, coupled with the exemplary service provided by the entire staff, made my experience truly memorable. Once again, thank you for your outstanding service and commitment to excellence. I am please convey my gratitude to Nick, Christian, Gabby, and the entire team for their exceptional efforts."