AutoZone Auto Parts

"Worst auto zone store that I have ever gone to. Waited in line for one thing for 30 minutes, while they had 4 cashiers working. You would go to one, he would input what you would buy. Then he sends you to another cashier to pay for it. I asked him why he couldn't finish what he started ? He said, "Because I am a technician." What ? Why are you at the register ? SMH.. I had to wait again for the other cashier, who didn't know how to count the change he had to give me. The owner/manager needs to retire the old so called cashiers/technician. You shouldn't have to wait long to buy 1 thing. Will never go to this auto zone again."

"This place needs better workers in some areas. I called about a reservoir for my BMW, i gave all pertinent information and they said it was not in stock here or at the Atlantic Avenue location. I then asked for the steering pump, they had that in stock. My son looks it up on the computer to compare prices, in plain sight it says Autozone has 1 in stock. I call back, give them the SKU number, and they have it. I ask the total, then asked them to pull the items as I'm coming to pick them up. I get there, tell the worker at the register my name and that I'm there to pick up. She tells me to go to the line where you "order" items. I go over there, explain again that I called in advance and I'm here to pick up, they tell me to go back to the line I was on previously. After all of that, they gave me the incorrect steering pump!!! Incompetent to say the least. This is not the first screw up from this store. I keep thinking, different worker possibly a better outcome. Nope. One time I went for spark plugs, my car is six cylinder. The worker proceeds to give me 4 spark plugs telling me that my car is only 4 cylinders. Don't work at a place you have no knowledge of. How are they being hired with their poor work ethics. Now I have to go return the pump to get the correct one all because of their screw up. I definitely want to see how the manager is going to handle this. They had the year, make, model, AND VIN number! This place needs to close down or get better employees. I'm seriously thinking, maybe if they were put on blast to the news channels to do a report on this place of business, that would shake things up. Fox 5 loves to shame places, possibly causing loss of sales. Keep giving generic responses with no real help to your customers. You'll soon be out of business like Strauss."

"Worst AutoZone I have ever been too. I placed an online order that was ready for pick up. When I arrived I was told order was not ready after placing it hours ago. I was told i have to call before coming to store which i though was absurd. 5-6 employees behind the counter whom were all terrible and don’t deserve the hourly wage they get. No one wants to help and when they don’t have the answer they walk away from the counter. They prioritize battery charging over 12 people waiting on line to check out or return an item. Manager was too busy flirting and explaining his whole life story instead of tending to customers that were frustrated from waiting. Not a single parking spot to park. All in all worst AutoZone. Someone in corporate should oversee this location religiously for accountability."

"Joe was fantastic! Super patient and helpful! He Helped do a test on the check engine light figured out the issue and explain me what parts were needed got them for me and explained where I can go to repair it. All in all super good service!"

"Run don’t walk from this location. I gave one star because that’s the lowest I can give. This is the absolute worst Arizona have ever went to for the manager, screaming in the lobby and there being no proper signage. To me standing online and no one helping. Multiple employees standing around while customers wait to be helped. I wouldn’t recommend the store to my worst enemy. Please don’t come here."