Toyota of Bay Ridge Brooklyn

"I took my car to change the oil and I woke up the other day there was blue smoke and I told them about it and they said that it’s not their problem and when they checked it they found out that they put extra oil and all of their workers are beginners they don’t know nothing and they welcomed me in a bad way and ruined my car so this is my last time I will be going to them my car is 2021"

"My best friend and I purchased a 2024 Camry SE two weeks ago from this dealership. We walked in an hour before closing time, but we were not rushed or pressured at all. We felt very welcome, and all the staff were very patient, helpful, and friendly. Specifically, we were assisted by Miguel Collado and Giacomo Coppola. They stayed with us throughout the selection and financing process. We were there for almost four hours. Our first choice, an LE model in red, wasn’t available, but they were still able to find a great SE model in blue. Two days later, we were very excited to pick up the car, and it was delivered to us on time. Giacomo & Sabino Coppola were great in leading us through that process. They encouraged us to contact them and the dealership at any time if we needed any further assistance. I would highly recommend this dealership. I work in sales/customer service as well, so I appreciate and recognize the value of superior customer service. It doesn’t end after the sale is completed!"

"I just got my new 2024 Sienna from Toyota of Bay Ridge and I have to say that the associates that assisted me was very helpful. Ron was very knowledgeable and walked me through the process step by step. He also kept in contact with me via text and phone the whole time to let me know what I needed to provide them to speed up the process. On the day of picking up the vehicle, Ron made it very easy and smooth for me. Along with Ron, Jerry from Financing was very helpful as well. He answered all our questions and concerns we had as well and explained everything in great detail. This has been a very pleasing experience for me and my family."

"We purchased our reserved 2024 Grand Highlander XLE Hybrid this past weekend and Binod provided top notch customer service, and kept us informed on the whole process. We had reserved the vehicle in August and the communication Binod provided was exemplary. He responds and calls even on his day off and/or off work hours. He has the consumer’s best interest at heart. I highly recommend Binod and will recommend him to all my friends and family! Thank you, Binod!"