Generation Next Fertility

"I had a very positive experience with Generation Next Fertility. Dr. Luk and her team were considerate, well-informed and organized from my very first appointment. They patiently answered all my questions and cleared any confusion I had during my appointments and were very prompt in sending out emails after each appointment with notes. Everyone I interacted with, from the doctors to the nurses to the receptionists, were very kind and made me feel comfortable and well taken care of throughout the process. The clinic is also spacious and clean and gets tons of light, which really helped calm my nerves before my monitoring appointments. I am super happy with the outcome and I highly recommend this clinic! Few things to improve would be a) the patient portal's user experience is pretty bad. It's not user-friendly and pretty outdated, especially the billing section. b) monitoring appointments were usually very quick and prompt but occasionally they would forget to check me in or mix up my name with a different patient, resulting in longer wait times. The checking-in process can be improved."

"If I could give them ten stars, I would. I have had a fantastic experience with GNF, from the front desk to the billing department. The patient are responsible for tracking what they pay for the medical services and what medication they have on hand. I always was able to clarify every dollar with their wonderful billing department within one call in five minutes. Even the best clinic with 1000 employees won't be able to service people who don't care and need babysitting with each step. Even though I was always given the best instructions, all the calls were on time, and every appointment (I had over 150) was on time. The receptionist knew my face when I just walked in. Dr. Nejat was so amazing. I'll be thankful for life for our little miracle. I'll never stop recommending this clinic to everyone who's struggling with infertility. I went to NUY before, and it was the worst experience of my life, full of stress and unanswered questions. If you want to have your baby, call GNF right now. You won't be disappointed. Thank you, GNF team. You all are the best!"

"Generation Next Fertility was amazing. The staff was professional, compassionate, and attentive. The state-of-the-art facilities truly impressed us. Dr. Luk and Dr. Hade were incredibly knowledgeable and patient. They took the time to explain every step and answer all our questions. The personalized care made a huge difference, and the emotional support from everyone was invaluable. We loved the doctors, clinical assistants, and nurses—they were all kind and empathetic. Dr. Luk's expertise was evident throughout the process. Despite having great quality embryos, we faced implantation issues. Dr. Luk made sure my uterus was ready for implantation. After experiencing an implantation failure, we did testing and antibiotics treatment. Our second embryo implanted successfully. Thank you for the amazing treatment!"

"I want to thank Dr. Luk and her entire team - I cannot express enough how exceptional my experience was. From the moment I walked into her clinic I felt welcomed and cared for. Dr. Luk is not only a highly skilled physician but also a compassionate and empathetic person who truly goes above and beyond for her patients. Dr. Luk's expertise is evident in every interaction. She took the time to thoroughly explain my diagnosis and treatment options, ensuring that I fully understood each step of the process. Her ability to break down complex medical information into easy-to-understand terms was incredibly reassuring and made me feel involved in my own care decisions. What sets Dr. Luk apart is her genuine concern for her patients' well-being. She listened attentively to all of my concerns and answered every question with patience and clarity. I never felt rushed during our appointments, and it was clear that she values building a strong doctor-patient relationship based on trust and respect. Throughout my treatment, she was always prompt in following up on test results and adjusting my treatment plan as needed. I really appreciated her proactive approach and dedication to my health, which made a huge difference in my recovery. I also wanted to call out her entire staff. From the friendly receptionists to the efficient nursing team, everyone contributed to creating a supportive and positive environment for me. The office itself is beautiful, very modern, and clean. I am incredibly grateful for Dr. Luk's care and cannot recommend her highly enough. If you are looking for a doctor who truly cares about her patients and delivers outstanding medical care, Dr. Luk is the one to see."

"Long story short - please find another clinic. The office and equipment is nice and new, giving off the notion that everything is very well kept. I really enjoyed my first visit, meeting the assigned doctor and her assistant who made me feel very comfortable. However, I immediately started looking into a different clinic after the doctor missed to call me twice with my blood work. There wasn't much of an explanation why I didn't get my calls as originally planned, which I also had to block off work in advance to receive and I only got a call after few emails & calls to the office. The follow up call also lasted 2 seconds, I felt that my questions weren't answered clearly and was left at the end of the call stressed out as they suggested for more tests and visits, without much explanation. I'm also now stuck with unknown bills, leaving me on the phone with insurance providers everyday. It's such a shame that my experience ended this way - I found the clinic through research and suggestions and had waited for 1.5 months to get an appointment."