Touchstone Commercial Services

"Based off of good Google reviews, I scheduled a visit with this company more than a week ago for them to come to my coffee shop last Tuesday. Tuesday came and went with no visit or call. I gave them the benefit of the doubt and reached out to see what happened, and they said they were sorry but would be there tomorrow (Wednesday). Guess who no-showed, no-called a second day in a row? I’m trying to run a business and do not appreciate being strung along when I could’ve been using this time to find a company with at least a baseline level of professional courtesy. If you need dependable service, look elsewhere."

"I found Touchstone services about 6 months back and will recommend them a million times over! They are efficient and honest! They fixed our walk-in coolers and freezers. Nate is professional and honest, which is very hard to come across. Thank you Touchstone!"

"What can I say about this business? Great work very responsive. Back in November the week before Thanksgiving. Our compressor went out. They came and fixed it and then it went out again on Thanksgiving day and they came out the same day to fix it. It was something else that was wrong with it as well after that, we hit a huge financial hurdle that took us a while to dig out of. They were very patient with us to pay back. I want to say thank you from one small business to another. Really appreciate it."

"Nate is amazing! Had an issue with my walk in freezer at my business. Nate looked at it and let me know a part was needed to completely fix the issue, but the part was needing to be ordered and would take time to get here, but he was able to get it up and running temporarily without the part. Nate has called me back to check on the freezer to ensure its still working without the part. I noticed that it was getting a little warm, Nate came out and adjusted the freezer to get it colder. Not his fault the part is on order, but the service and care he puts into his work is amazing. Will not be using anyone else but Nate."

"My brother recommended touchstone when my commercial two door beverage air freezer started freezing and thawing in no particular pattern. I'm pretty handy but I was stumped. I didn't want to pay some hack for five hours of diagnostic and repair time but I'd already lost 1400 in food so decided to call. The tech showed up and pulled the panels. Within 20 minutes he knew what the problem was and he gave me two options. I chose the less expensive one and he had the entire job done in less than an hour and a half. Consider me a lifetime customer. Thanks for saving me a lot of money in loss and doing it right. Highly recommend."