Smith's Marketplace

"Hey =) I work for this smiths. And my paycheck got delayed due to an accidental mistake, but a coworker of mine , the cashier Allie, found out I didn't get payed and offered to lend me money so I can eat for the next week. All the employees, managment and crew leads are wonderful plus the food quality is amazing. Thank you for being a top notch "Family" and grocery store. Such a great place to work at!!!"

"Staff is incredibly rude. I've been yelled at on two different occasions by extremely rude employees. Once for scanning groceries in the self checkout. The other for trying to replace a broken cart back into the cart area.The donut case has Flys and maggots in it. I notified the bakery and the said they were aware but still tried to sell the donuts to customers. Manager unqualified to handle rude employees. We were long time customers but we won't shop this smiths ever again."

"I have had the displeasure of having this be my local grocer for 5 years now. Every time I go gives me a new reason to *loathe* it. I’d give it a 0 if I could. For how outrageous some of their prices are; you would think they could offer good customer service, have inventory, or maybe offer a good selection of produce. You will find none of that here. Go to Winco or even Walmart and you’ll have a far better experience. I look forward to the day that I’ll never have to go here again because a cheaper and better option exists closer to home."

"I was just in this store shopping and got excited to see bison chuck roast signed right by them for $5.00 reg $5.99, so I grabbed 2. I got up front and asked the cashier Emily to make sure that they rung up that way. They came up $15.99. She started off nice then copped an attitude with me and the meat dept person that she spoke with. He told her it was correct but in the wrong spot and she told them to make sure it was wringing up that way to fix it. Then she put in the price as $5.99 in stead of $5.00 and told me they said $5.99 and she already changed it from $15.99 so... I told her it said $5.00 and again she said I already got a deal and refused to do the $5.00 price. First off it wasn't my fault it was not in the correct spot and I know it was just a difference of $1.98, but it was her attitude..Everyone is on a budget these days with everything going up. Every dollar makes a difference. Not a great experience today. It makes a difference where people shop."

"This store got new management a while ago and it’s gone down hill pretty fast. Employees are rude, not helpful, and don’t care. The new conveyor belt self checkouts are slower than all the previously existing self checkouts since you can’t bag as you scan. And nobody understands how the lines to these work. People think there are two lines, one for conveyors and one for classic self checkouts. There are not, and people cut lines all the time with these new registers. Carts all need maintenance. Wheels are terrible and don’t work and have death wobble (that’s if they even rotate). The new self locking wheels don’t work either. As you walk out the store doors they will malfunction and lock up on you so you can’t push your groceries to your vehicle. It’s happened to me twice and I watched it happen to others a few times now as I walk out. That’s if you’re lucky and can even get a cart when you walk in. Been multiple times where I’ve had to walk back out to the parking lot to get a cart from the stalls. The new theft prevention gates when you walk into the store are also awful and just in the way. They don’t open in time and slow down people trying to enter the store. Pharmacy and cashier lines are almost always backed up. They never have enough registers open to facilitate the rushes. Southwest doors open and close too early in the day. Very inconvenient to have to use the north doors if it’s a certain time of the day but the items I need are on the otherwise of the store. Also not uncommon for items that I need to be out of stock. The new manager purposely won’t back stock the store and is willing to lose customers over items not being in stock. This store desperately needs new management."