UPS Customer Center

"I don’t know how people still using this guys UPS! They put a emergency delay because the weather at whitewright! Weather man I just come back from Sherman! And it’s clean back and forward! Look like when drivers get lazy they use this card for!! Next time I buy or order something I’ll make sure ups it’s no the delivery CIA! They ask for the note at my door! MF u dio make it to my door why u put second attempt. Common guys! SORRY OR I apologize! Fix stuff like this MAN UP GROW UP! And close your business!! U are no good! U just do what ever u want! Don’t care about customers! U really don’t care!"

"I paid $30 extra for my package to arrive before I left out of state for something I needed on my trip and they kept attempting delivery then basically saying they couldn’t deliver due to a “suite number” being missing but I literally have proof of my address being correct on every email and confirmation that my apartment number was attached and of course I can’t come in on Saturday to just grab it from them or get anyone on the phone over there. Never want to use ups again after this."

"Ups has very little regard for its customers. I asked once if they could deliver earlier in the day. As I work. Center was not even reachable. No one answered my package ended up being sent back because they came during hours I was not home. And customer service from out of the country told me I should take off from work. This delivery company has no regard for customer care at all. And to tell you to take off from work is a bad thing to do. I live from paycheck to paycheck. And the centers don't even answer their phones. So there is no way for customer service to reach them. I give one star based on years of horrible experiences with them"

"The UPS driver drove by our church two days in row and we received a message from Amazon saying that the business was closed. The driver didn't even enter the parking lot. There is a sign on the door indicating that packages can be left outside the front door. The driver never stopped the vehicle, but slowed down and looked towards the church. I am disabled and couldn't move fast enough to flag him down. I talked to someone in customer service who assured me that the packages were still out for delivery today. Then I received a message saying UPS had made a second ATTEMPT to deliver a package. Tomorrow will be the third ATTEMPT or drive-by and we won't get our orders. I had to leave one star"

"This is the fourth time the delivery driver delivered my package to the wrong house! Your delivery it to a house that has a lock on it that’s apparent no one lives at this home and I have to walk to it to find my package! How do you confuse 3 with a 7! My address is clear as day on my packages and yet still the driver is delivering it to the wrong house. I’ve complained 3 times now and they still Aren’t grasping the concept of delivering it to the right house. Can we please educate the drivers more. You have gps and the correct house address what more do the drivers need! Education on numbers? Eyeglasses? I don’t mean to be rude but come on my packages have my business things in them and leaving them at the wrong house is highly unacceptable"