Pep Boys

"My wife brought in her vehicle to get her tires rotated and a oil change. I have been coming to pep boys for 20 years and now I'm not going to go here anymore. My wife ask them to look at her brakes while they had the tires off for rotation. She was told that she needed new brakes on the back and rotars that it would cost $600 dollars. I brought the vehicle to my own mechanic and when he looked at them he said there fine still has 70% life on all of them. This is very shady work to me be truthful and up front. Very upset most likely never go back to pep boys again. Cost me money and time. Had to pay my guy for his trouble and time. Next time be correct about stuff you tell customers don't lie. Very concerned customer."

"We bought 4 tires to be exact, and they did not change the valves on the tires, we had to go again, to have them replaced, that is, new tires and old valves, bad work, and they still hide behind the fact that if they were damaged it would be a cost of $100 dollars. They don't accept their bad work.. very bad service."

"I will probably always take my car to this shop now. Corey was the person who helped me the most and he was great! Last Saturday my car started making bad noise. I took it to the tire chain where I got my tires because I had recently had them rotated. They told me the problem but told me it couldn't be fixed til Monday. I called pep boys because they were open later. They told me to bring it over. They are also open on Sunday so it was my best bet to get it done and get back home. I had it towed over that evening. The next day they called to let me know what they thought it was but did a full complementary inspection. It wasn't what the other shop said. They were thorough and kept me updated. They even stayed late to finish it. I was so grateful for all their hard work and how informative they were. I am so grateful to them for making a terrible situation a little better."

"I replaced 4 new tires on March 7, 2024. When I got home, one tire had a flat tire at the pump nozzle"

"The best service I've had from someone who couldn't help me. Long story short, I blew a trailer tire on my way down I-15. Stopped in here because it was the only place open on a Sunday. The manager, Sage, apologetically told me where I could find the tires that they didn't have in stock, allowed me to park my trailer in their lot while I went to get them, and finally offered to help me change it when I returned. When I tried to get him to take some money from me for the use of their lot, or at least a rental fee for the tool he let me borrow, he refused it."