Smith's Pharmacy

"I’ve been using this pharmacy for 3 months now and that was long enough. As a Type 1 Diabetic I make a lot of trips to the pharmacy and I have never been pleased with their service. The service is always slow, the technicians don’t seem to have adequate training and when an issues with insurance arises there is no communication between the pharmacy and the customer. My final straw was when I called today and they informed that insulin was out of stalk. In my opinion that should. Ever happen. I have previously been using the Smiths pharmacy in St. George, UT and it was amazing!"

"5 years I’ve been with this pharmacy, and outside about 2 small situations that were still resolved same day, I can say they’ve been great. I’m aware they have been slow, drive thru isn’t always open etc, but when it comes to needing my prescription on time, they have not failed. Only once, did a member of their staff need a little inspiration from my prescribers office to get the order filled. Every other time they’ve been entirely reliable and entirely helpful. On this day I showed up with the gate only slightly ajar, 2 minutes past closing time (on a Sunday). They knocked it out in 2 minutes and I was on my way. All things said and done, I leave 5 stars because they have been absolutely reliable. They don’t know this, but despite shortages and other complications… I have not yet missed 1 full day of a prescription in over 5 years. RELIABLE!"

"Every time I call in they are always short with me. I am struggling to breathe & tried to call in to see if I could get some medicine today & the lady said “in an hour” so I tried to confirm weather I’d get them today or not & in one of the most pissy tones she said “we’ll do our best” I tried to explain that o need to know when I’ll be expecting them & she said in an even bigger attitude “like I said…. We will do our best” if you don’t like people, don’t work with the public. I am so upset & so sick, but that lady couldn’t care less. Get better people"

"Your friendly Smiths family. Fast service with a smile! Very clean atmosphere and a good selection of over the counter drugs as well. I've been going here for over a year and never had an issue with my prescriptions. I live 80 miles from their store but worth the travel for the service."

"I've been really impressed with this pharmacy. They were incredibly gentle and kind when I was going in there every couple weeks for changes to depression meds/doses. They reached out to my doctor's office for me when I said they should've received a prescription that they never got. The pharmacists are pretty good at giving shots. Definitely some of the least painful shots I've had have been my flu shots from here. (I've had plenty of shots). When there was a mishap with one of my prescriptions- which was caused by a manufacturer error, not by them- They handled it quickly and easily and gave me no hassle about it. Their technicians are always kind, professional, and patient. I appreciated the smiles and quick action which were shown when I arrived very tired last night needing something taken care of and another time a couple weeks ago when I came in needing help and had some high anxiety levels. The few times I've needed to wait for them to get something ready for me, the wait has been shorter than at any other pharmacy which I've experienced. Anytime I call (during business hours) they always answer their phone promptly. My prescriptions are always filled quickly. I also get text messages when they receive a prescription to be filled, once it's ready, and a couple reminders a few days or a week later if I haven't picked it up yet. They always look up the best price (insurance vs GoodRx vs ValueCare vs KrogerRx) without my even needing to ask. They just have the best price ready. Overall I've been pretty impressed by this pharmacy, including by both the techs and by the pharmacists. I would definitely recommend this location. (In fact, I've already recommended them to a coworker)."