McDonald's
351 East Robinson Street, Norman, OK 73069
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Location & Phone number
351 E Robinson St, Norman, OK 73069, United States
About the Business
McDonald's is a cafe, food, restaurant, and store located at 351 East Robinson Street, Norman, Oklahoma, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food just the way you like it with our convenient location amenities. McDelivery is available on various apps such as DoorDash, Uber Eats, Grubhub, and Postmates. Menu items may vary by location, so check the app for availability. Make sure to turn on location services for all features. We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. You can also apply for a job at McDonald's through our website or at your local restaurant. Due to state and local regulations, some restaurants may have adjusted their operating hours. The health and safety of our employees and customers is our top priority, and we have implemented various safety measures. Visit McDonald's for quality food, quick service, and affordable prices. Check out our deals and order ahead with Mobile Order & Pay on the app. We look forward to serving you at McDonald's!"
Reviews
"Terrible service, repeated my order literally 4 times. Guess what? It was wrong. Thanks for making me waste 5 bucks. Don't pull up to this McDonalds, you're better off going to the one on Lindsey street. Wanted a quarter pounder plain, of course they missed that, wanted fries well done, missed that too. Do better."
"Woman at the counter with glasses got upset that I didn't hear her ask me what I needed. I only realized this after overhearing her talk to her coworker how she must be mumbling and sounded upset. I asked if she had been speaking to me and she said "well, yeah!" and rolled her eyes, the coworkers standing around giggled. This was a complete failure at great customer service, you're suppose to make a customer feel wanted, not to never want to return, all because I have hearing issues? Cooperate will definitely be notified. Bottom line, if you can't provide for customer service skills the management shouldn't be in charge, they obviously don't need to be in the customer service industry."
"Customer satisfaction sucks here. I go every morning for a coffee.. usually medium with FIVE Splenda. Sometimes I switch it up..the same person that messed up a simple order answered the phone when I called. She also hung up on me. Don't waste your time here. The manager needs fired. You don't belong in customer service."
"The man wouldn't listen when I was ordering my food. I asked for a cheeseburger well done almost burnt and he didn't even put well done on the screen. Had an attitude about taking the order. We had 2 separate orders. The second one had cold fries and food and the fries had no salt. They told me to park and they would bring out the burger since it was almost raw and not even close to being burnt. When the guy brought my burger out he stopped to talk to someone else and I had to get out of my car to tell him to give me my food I was already waiting on. Not a good experience. Not talking down. Just stating facts."
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