Y and L Shoes and Repair

"I asked for a size 101/2 in a very expensive pair of shoes and the sales woman sais to try a 10. I thought I was buying a size 10 bit get them home to see she sold me a 9 1/2 and put no returns on the receipt. If she does not give me the right size or my money back I will be reporting her to the better business bureau."

"I called to price 2 pair of Nike running shoes to have the soles replied and was told 15 to 20 a pair. Well I take my shoes there the following morning and lady told me 45 bucks for 1 pair. I told her that her husband quoted me 15 to 20 and she just shook her head and said no. So I declined there services and took my shoes to Dardanos Shoes and they fixed both pair for 18.95 each."

"This is a high quality shoe repair shop with a reliable and very high quality of customer service. I brought in an old and extremely dusty pair of formal shoes in order to get them cleaned and re-polished. While there were a few bumps in the road that were not the fault of the shop, the owner of this establishment had an on-the-spot fix for me right before I left for the wedding. She asked me to return after the trip, which I did and she made sure I left with an even higher quality finish. This shop stands by it's work. The picture here shows the pair of shoes now, nearly exactly as they looked when I purchased them some 10 years ago. Recommended!"

"I recently needed two zippers fixed - one on a 3/4 zip fleece where some teeth were bent and one on the bottom portion of a pair of hiking pants where the zipper stops at the bottom had fallen off allowing the zipper to zip right off the pant leg. These repairs cost me $75. On the first item the teeth of the fleece partially bent back. The zipper teeth are still noticeably bent, I am sure this will be a problem again soon. The pants zipper had two metal bars on the bottom replaced to prevent the zipper from coming off. That was it. $75 for that work. I am very unsatisfied with the quality of work (Look at the pictures for the amount of work they did!) that was done and I am even more frustrated it cost so much. I would not recommend going to Y and L Shoes and Repairs."

"I started to use YL Shoe Repair about one year ago. I had several pairs of shoes resoled. Both the service and the quality of work were always good. They carry a nice selection of good quality shoes and I always look for good shoes, just in case I find a shoe I can wear since I have a difficulty finding shoes that fit. On one of my visits I decided to try on a couple of pairs of boots, both styles were too large and too narrow. At one point I admired the boots that the owner was wearing - stylish, good quality. She offered to order me a pair from Europe in my size! A couple of months later she called me with the news that the boots came in. I was impressed with her willingness to go above and beyond and very much appreciated her efforts. That type of customer service earns my appreciation and patronage."