Abercrombie & Fitch

"I was just in the store and had to deal with the rudest male employee. They closed the dressing rooms for the night which I find odd. But when I asked he was so rude and rolled his eyes and told me they were closed. I am someone who has to try on stuff before I buy. I had 4 pairs of pants I had to put back. As well as another woman next to me. So unfortunately this lost my and another woman’s business as well. The male employee was so rude to his co worker as well and made me feel very uncomfortable. I was so excited to try on these pants as I have been wanting them for a while. So I’m upset I didn’t get the chance to try them on and potentially buy them. Hope this employee gets training on how to work with the general public a little better. To add on: we went back about 30 min later. My brother asked for the pants off the mannequin because it was the only pair of the pants he wanted in his size. We were of course given attitude and told that they don’t typically do that for people. As we went to check out another costumer asked to try on some pants and the young girl working said “sorry they are closed you can buy them and go try them on somewhere else in the mall and return them if they don’t work”. The costumer wasn’t happy and put her stuff back on the pile and was upset understandably! Crazy you cannot try clothes on in a store. As the costumer walked away the young girl mouthed “F off and F you” to the costumer and was like “bye” with attitude and rolling her eyes. I have worked in retail and understand you can have a bad day but there is a line drawn where you are just being lazy and unprofessional."

"Shocked by the new “look” with fluorescent lighting and smelled like cheap perfume. The original Abercrombie design was classic and enjoyable to shop because it was low lighting and had rich dark wood design elements with division walls throughout the store. Unfortunately, this new design resembles every other fast fashion store in the mall that I avoid at all costs. On the plus side they did reduce the volume of the typically loud music, but the new volume is barely audible. I did not recognize certain third party brands, and they looked like they did not belong there. It was weird. I could not find myself in this new Abercrombie and I had to leave without buying anything, and to avoid any further disappointment"

"Absolutely rude. Closed fitting rooms at 6:30pm when they close at 8pm. Had to go across to try the dresses on and when returned one, they threw the original receipt away, beeped at the door as they forgot to take the sensor off, had to come to the register and was accused of stealing! They found the receipt in the trash, was told “have a good day” a few times when they were told that their behavior was not nice. Would never go here again, horrible customer service. ps stop lisping and use your normal tone of voice and manners"

"The three girls at the counter didn't acknowledge my presence, say hello, welcome, anything. I had a return and as I stood there for far to long without acknowledgement I said "I need to return this"... One of the girls took my return, still not acknowledging me and carried on their conversation as I stood there. She then returned my order incorrectly and I told her it was for in store not online (and 18.00 difference) still no conversation or even a gaze up or stop in their conversation. Returned item & did not state it was done as I still stood there. Amazingly distracted humans that are "employed" there- doing absolutely nothing that has to do with customer service. Rude and unprofessional."