Hawkins Commercial Appliance Service.

"Had an appointment for 3 weeks never showed up never came to fix our stuff their workers are good The desk ladies are unprofessional and they don't give you an estimate or a time very unprofessional in especially being badged at the airport they should take care of airport Restaurants that's the purpose of them being badged... Please get your business together.. Sadness... I recommend Mr. Appliances of Denver ask for Kelly they do a great job and they will give you estimates and a time and date.!!"

"Do not use this business. They will up their rate of labor if you provide a part that is needed for the repair. They said "to offset the missed revenue" on selling me the part. Had been a customer for 10 years, and their initial response when I asked about the weird bill to the manager was "if you dont like the policy, take your business somewhere else." That was the managers response, okay manager, taking my business elsewhere like you requested! They also never stated the policy or had it posted before my equipment was fully fixed."

"Had a great experience. Had the part and it was fast and so effortless I almost felt the job was done. Then I remembered I had to install the part still. But price wise couldn't be beat. Customer service was above and beyond expectations. Highly recommend."

"Don't use this company. Same as other reviews here: the service is terrible. They want your $250 credit card deposit before doing anything, and will not commit to a timeframe of day, nor even day of week, nor even month, when they will come. I waited a month, called back, and they said they didn't even have my name. So I gave it again, waited another month, they said they are busy and it will take a couple months. After 3 months, they came out, and I wasnt there, so they charged me for the time! Then they came back when I was there, and they couldn't even help me with the problem. They said its an aftermarket part they don't know anything about (a hood part that was installed within last few years). So they did zero, charged me hundreds of dollars - and when I try to call and resolve it with them, it is crazymaking. Samantha or Kaley, and their supervisor Troy: the conversations go in circles and don't even make sense based on their invoice. Just don't do this to yourself. Use another company. Notice the positive reviews on here are mostly for their Parts (not service), or from a few years ago. Don't make the mistake I made. Use another company please."

"Called in for service and got on their “board”. They could not give me an ETA of when I would have a tech out for my equipment. I asked how many other customers I had in front of me and the response was “we don’t do the service calls in order, but you are on the board”. The impression was we will get to when we feel like it or convenient for us. I was on their board for about a week with no action. I was able to find a competitor where they could give me an ETA and provided scheduled service. For a company that services commercial accounts a funny way to run a repair business."