Appliance Service Pro

"I called Bill at Appliance Service Pro last week because my 23 year old GE top load washer finally stopped working. He was very responsive and called me back and asked me tons of questions about the problem. He told me it was either a cheap and easy fix that I could do myself in ten minutes (I am not very handy), or...it was a broken timer part that is no longer available from any suppliers, meaning that my washer was a throw away! I said I would try it first, and Bill sent me a link to a couple of Youtube videos and then walked me through the short process to disassemble the knob and clip parts. As I described the condition of the parts, we determined that it was not repairable. I told Bill I wanted another top loader and he gave me some brand recommendations, based on his decades experience with servicing them. I've never had someone offer so much free advice and assistance. I will call him again the next time an appliance fails!"

"Bill is a true professional. Fair, honest and efficient. I would not hesitate to use Appliance Repair Pros in the future. If you have any qualms rest assured you are in good hands with Bills professionalism. Thanks so much you’re a lifesaver!!!"

"As a small business owner myself, I value and appreciate transparency, thorough communication, and being proactive. Bill is all of these things. When it comes to refrigerator repair, Bill knows exactly what he's doing. I like that he talks with you not at you. He has your best interest at heart. If you are looking for an honest appliance repair professional look no further... Bill is fantastic... I highly recommend!"

"WOW! If you need service this is the company you should call! Our Samsung dryer started having issues with heat and we called Appliance Service Pro. Bill was super responsive and gave my wife valuable information over the phone of potential causes, estimated price and scheduling. Bill was able to come out between the usual 2 hour window most companies give and called me a couple hours early to let me know he would be able to come out early if I was home. He explained everything that he was doing professionally and clearly and even replaced a couple wheels that were worn out at no additional cost. Finding great people who do great work can sometimes be a hassle, but if I ever have any issues with any appliances in my home I know that I will be calling Appliance Service Pro."

"Sometimes the world makes you wonder if there are honesty people still around... Bill with Appliance Service Pro restored my faith! My washer machine started to act up and with family coming into town I needed to get it looked asap. Called Bill and he came out same day, was on time, very polite and I could tell very knowledgeable about his trade. He ran diagnostics on the machine and shared he didn't see a real problem with the machine because the test cycles he was running were not really giving him any error codes. He went ahead and "reset" the machine told me to run a cycle to see if that would re-calibrate the machine. I was prepared to pay him a trip charge and here is where he did the most generous thing.... He told me no charge. He was confident the "reset" would do the trick but if it didn't to call him and then based on what repairs were needed we would discuss the cost. I definitely will be calling Bill for all my appliance repairs. You should do the same! God Bless Bill! :)"