arc Thrift Stores

"Enjoy thrifting and have gone to 10+ arc locations in Colorado. I like this location because it has a lot of stuff in all sections. Pros: cheap, wide variety, quick turnover of items, good fines especially on their Saturday 50% off Cons: thieves are common, staff could be rude, crowded with people and homeless population stay by entrance a lot of the time. I did have a negative experience with one of the staff where she opened the fitting room while changing instead of knocking. Fitting rooms have been unlocked the 3 times I’ve been there"

"I brought up a blatant and large stain on a pair of pants listed for 10 dollar (overpriced) to the manager Liz... She was extremely rude and disrespectful and almost took it personally that I asked for a discount on the item. I'm always polite and respectful... I'm a disabled combat veteran who was recently street homeless. I don't care how bad of a day you're having. It's not my fault. It seems all of her staff are afraid of her also because of her volatile demeanor. You can find another place to work if you don't like it at Arc, I get that it's not an easy job, especially management but you're going to make it a lot worse for yourself and your subordinates by victimizing your valuable and friendly customers simply because you had a bad day. I would be grateful to have your position/job and I'm sure many others wouldn't hesitate to take your place. Be grateful .. get a therapist if you need one or find a different job."

"This review is for the Aurora, Parker road ARC , went in today in business attire and was followed through EVERY SINGLE ISLE I walked through. Not only was the lady hanging items up against my cart in every section, but the security guy followed me with a push broom behind my cart almost touching my feet. Your GHETTO TRASH store is judgmental and absolutely treats customers like theives. SHAME ON YOU PEOPLE !!!"

"Today I went in to get some clothes for my daughter and the shopping experience was great and I found what I was looking for. The reason for the one star review is because of an interaction I saw between a customer and an employee. The customer was a disabled person who was looking through the pre-packaged bags. When the employee approached him I thought she was simply going to remind him that they were not meant to be open and are supposed to be bought whole. That is not at all what happened. She approached the gentleman and very rudely told him that he needed to stop because then they "can't sell the items" and it makes it "harder for them". The gentleman responded by apologizing and letting her know he was willing to pay for it since he made a mistake he was unaware of. The employee then proceeded to tell the man that they can't sell things if he keeps doing that and that she will have to call the supervisor on him. The poor gentleman ended up just setting everything down and walking out the store because he felt uncomfortable around her. I did not believe that she handled that in a professional manner. I asked other customers around me if they had noticed the interaction to verify that I heard everything properly and they also expressed they felt uncomfortable by her and did not feel that she was kind in the situation. I took it upon myself to ask if she worked there because she was standing in line holding food and on her phone. She told me that she did in fact work there and I asked if she was the manager/supervisor and she told me no. She then proceeded to ask me why and I told her that I had seen the interaction with this customer and that I would like her name to speak to the manager. She told me that she would speak to the manager herself. I told her I would rather do it and if I could please have her name. She responded with " I am done with this conversation."I ended up speaking to one of the supervisors up front who was amazing and listened attentively. She reassured me that she would look into it and thanked me for letting her know."

"Great selection! They had a large selection of clothing items and housewares. There were lots of men’s button downs, which is exactly what I was looking for. There’s good parking and a lot of places around there if you have errands."