U.S. Bank Branch
12340 West Alameda Parkway, Lakewood, CO 80228
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
The U.S. Bank Branch located at 12340 West Alameda Parkway in Lakewood, Colorado is a trusted financial institution offering a wide range of banking and financial services to its customers. With a commitment to providing excellent customer service and innovative financial solutions, this branch is dedicated to helping individuals and businesses achieve their financial goals. Whether you need assistance with personal banking, loans, investments, or business banking services, the knowledgeable staff at this U.S. Bank Branch is ready to assist you. Visit us today to experience the convenience and reliability of banking with U.S. Bank.
Reviews
"Teller was rude and insulting when I went in to close my accounts. I was tired of all the fees and he was SO PUSHY about me not closing the account. I'm so much happier banking at Capital one and no fees! Move your accounts immediately-save yourself the headache of dealing with this bank."
"Rudest most unprofessional ‘banker’ I’ve ever encountered. This is my local branch where I’ve had five accounts for 30 years. Tried going into the branch to speak to a live human being after trying to resolve a USBank screwup in an account that I’d been contacting them for 42 days about. Experience was horrible - said they couldn’t help, didn’t try at all, he interrupted me constantly trying to explain issue. Will be moving all our accounts."
"I would give them a zero if I could, they don't deserve not even one star. They don't know what they are doing there and act like they are providing a service here. DO NOT COME HERE. My mom came here to add me to her secured credit card, they first were so rude to her and didn't really care to help her or provide info on that. Once they gave us the paperwork needed and we dropped them off, we were told they submitted the application for us but when we saw no change in my credit-we went back to the bank and was told they never submitted anything even though my mom saw when they took it to the back to send it. Horrible service."
"Just called to try to schedule an appointment with a notary, which in my opinion shouldn't even be necessary. Instead of talking with somebody, I received a recorded message about some reduced staff due to current environment nonsense and then was hung up on. Not put in hold or asked to leave a message, hung up on. If you can't afford to staff your location, close it and focus on locations that can provide a service to your clients that are paying monthly fees for nothing."
"First off - they don't answer the phone. If you try to call the branch, you'll essentially be told they can't take the call. There's no excuse for this. Made a wire transfer with them today and they forgot to approve the transfer. Waited a few hours, and since they don't answer the phone, had to go back and get it done in person. Then the teller said she didn't know how to print a receipt for the transfer and acted like that was okay and why would I need a receipt for a transfer of thousands of dollars etc... Just a horror. Totally mismanaged."
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